"The click loan process"

The concept of this type of assistance for sole traders is awesome however some of their so called experts need some serious training on how to step clients throughout the whole process. My husband and I have never done a loan of this type before and it was an extremely stressful experience thanks to the broker we got assigned to. Would definitely recommend Click just not the broker.

"Excellent service"

Excellent service from beginning to end, awesome experience. All the staff i dealt - Simon, David were extremely passionate and guided us very well though out the process

"Simple,no fuss & easy. Great service."

I found the whole process almost too easy and the staff organising the loan through them were fantastic. Helpful and good to deal with. For a person with a busy lifestyle, the service etc. was superb. Thank you.
David

"Refinancing of investment property"

The Click loan consultant who handled the refinancing of our investment property helped us all the way, from the initial requirements that we have to submit, the mortgage documents we have to complete and until the settlement of our loan. Most of the processes involved were done through phone communications and sending and receiving pertinent documents by email which made it very convenient for us. Through all these, the consultant was always available to give us advise on what to do.
Lastly, the consultant was able to provide us with a very competitive rate that enable us to save money.

"Great service"

Refinancing my home via clickloans and only have great things to say ! Sarah was outstanding with the service, prompt responses, clear with instructions and always kept me up to date with the progress!! Settlement day is today! Life saver she is and also thanks to Vinh and the rest of team at clickloans I can now finally get back on track !!

"Happy Customer"

I have recently decided to refinance my mortgage and a friend has recommended click-loans.
Upon a contact from the company all the staff were extremely helpful and prompt.
All of my questions were answered and the process was explained in detail. Even when the bank was delayed in processing my application my Finance Consultant Andrew was there to advise of the delays straight away.
Thanks again and I’ll be sure to spread the word!

"Clear communication, no fuss, friendly and professional"

Everyone we dealt with was gracious, friendly and professional. We were regularly updated by phone or email as to where things were at and what time frames to expect on various stages of the loan process.
Contracts and paperwork were clearly worded, with no hidden agendas.
Much less fuss than the big banks, loved that 90% could be sorted whilst sitting at the computer, & would recommend with confidence.

"Excellent service"

I was very impressed by the overall experience of dealing with the Click Loan staff. Throughout the process Simon, Lauren and Vihn were only to helpful with nothing being to much trouble.

"Round 2: My second experience with the Click Loans team."

I am a returning customer and it certainly was a great experience, advice was sound, got great results. I highly recommend Sam and his team if you need financial advice, they do the majority of the work so you cannot go wrong.
A professional, trustworthy and very knowledgeable team.
Thanks a million

Jen

"Applied whilst sitting on the couch!"

I applied whilst I was on the couch watching tv one night. Easy process, able to upload docs, including photo of driver's licence, quick response time, quick turnaround time on house valuation through to final approval.

Lots of documents to sign and get witnessed by a JP or similar - lots of paperwork in general. But at least that was the only reason I needed to leave the house in relation to the refinance.