"Received clothing that did not fit"

Received clothing that did not fit. Went to return-oooops! No returns on sale items. That’s crappy customer service and shady. In order to find this out-one has to dig on their website.

"Shocked that I cannot return an item…"

Shocked that I cannot return an item that had a small discount. Do not buy from this company online, feels like a total con. How can you sell online and have such a policy

"Very responsive customer service"

I would like to commend Bleusalt for reading and responding to my prior negative review.

I am taking the time to rescind and amend my review.

I have never taken the time to rescind a negative review, but in this case I think it is warranted.
***This is my prior review- Now rescinded
( Deceptive and Unscrupulous. Their "sale" clothing is final sale (!?) This is NOT posted. This is a secret.

The item shows a sale price. There is NO notification of final sale when the item is veiwed. No notification at all.

The site sends emails advertising the sale with NOT ONE WORD that these are final sales.

When the item is added to the cart, there is NO notification that this item is final sale.

I have NEVER, EVER seen a company NOT TELL the customer that an item is final sale. NEVER. )

***Again I commend their response and help.

"Unreliable, sizing, and bad customer service …"

I purchased two tops that were the same number size and they showed up and they are completely different sizes. The company will not exchange a refund me because I bought it on Black Friday. It was not explained when you purchased it because of the black Friday discount I can’t return it.

"Totally arrogant company"

Appauling customer service. Cancelled my order because they had an issue with Apple Pay. Payment left my bank account quick enough so can’t see why. They said it wasn’t their fault and just cancelled the order and issued refund . I’ve Ordered £000 worth of clothing over the years but the have got too big for their boots and lost focus of customer service . Arrogance .!

"They have the very worst client…"

They have the very worst client service. Forget getting anything on time and the customer service response is dismal. It should not take weeks (especially when client pays for the shipping) for the product to ship after paying hundreds of dollars could have been making interest on. I was excited to build my capsule wardrobe here but discontinuing per the other reviews been reading about the poor fabric quality. As an aside, I purchased a dress that was so allergic to could not wear but stuck with because was on sale. They should advise clients of the silver threads in some of the merchandise so don't have same reaction that I had.

"Fabric eventually pills and gets small snags after a few washes and wears"

I love the styles, incredible softness of the fabric and the fit of your clothing. I haven’t ordered for a while as before long the surface of the fabric shows pilling and small snags making it really only usable as at home loungewear. I have written to the company about this before but have not received an answer. I suppose there is nothing to be done about it. I am surprised though that I don’t see it mentioned in other reviews as it’s likely a common issue. It’s enough to keep me from ordering more clothing though.

"Disappointed "

I needed a wrap for a wedding. While ordering I noticed a pop up for a free scarf. I ordered the wrap and paid extra for expedited delivery. I tried to figure out how to add the free scarf but not being super computer savvy I couldn't. I immediately emailed customer service to ask how to get the promotional free scarf. They replied that I should have downloaded the app and ordered from the app while ordering-so no free scarf. I'm over 60 so APS aren't my thing. As a first time customer I'm disappointed. I won't purchase another product in the future. Just felt a little bait and switchy to me.

"I just can’t with BLEUSALT"

I just can’t with BLEUSALT - troubles with ordering, receiving a timely manner, getting in touch with customer service and then the quality…it’s just mediocre at best and shows wear like cheap fabrics from Target. When I reviewed negatively, 2 days ago, on Instagram - they blocked me. Heaven help us if anyone actually does not just say positive things. I’ll say it AGAIN here - it’s a marketing company not a clothing company (and I have worked in the apparel industry for over 30 years). The quality sucks - trust me, buyer beware.

"The Cindy Pant inseam not as stated on size chart…"

The Cindy Pant bows at the knees after wearing them for less than an hour. I am happy to send a photo. I washed the pants in the bowing went away. But my biggest complaint is that the size chart said that a size 3 had a 33 inch inseam, and when the pants arrived, the inseam was only 31 inches. I emailed Bleusalt and told them this. I had already worn the pants, therefore, I did not feel right about returning them. But I asked if they could check stock to see if all the pants had 31 inch inseams or just mine. If the Cindy pant does not have a 33 inch inseam, it should not say so on the size chart.