"sooo helpful!"

I was having trouble confirming a certain accommodation and the Beroomers team (Cristian M, looking at you!!) were so incredibly helpful in reaching out to the landlord and figuring out what the issue was! They made me feel supported and looked after in a very stressful situation and as a result I was able to confirm the location I wanted! So endless thank yous to the Beroomers team!

"I found there what i couldn't find…"

I found there what i couldn't find elsewhere, and it seems like the customer support is quick and effective !

"Muy efectiva y dedicada la atención…"

Muy efectiva y dedicada la atención brindada, atendieron a mi solicitud y aclararon mis dudas.

"risposte in tempo reale ottima…"

risposte in tempo reale ottima assistenza

"Easy booking"

The application form was easy to use, and I received prompt communication and assistance from the representative who contacted me.

"Do not use Beroomers services"

Do not use Beroomers' services. They are one of the worst companies I've ever seen. I rented a room in a shared flat through their platform, and the experience was horrible. I felt unsafe at all times. They charge you a lot of money in service fees but they provide you no assistance at all. Considering the state of the apartment I was in, I'm sure they have never been there to check it's state. The landlady from the apartment was also completely unprofessional and disrespectful. The landlady has kicked people out of the flat for no reason and kept their deposits (she's the one who told me this), I was always afraid she would do this to me. I guess after Beroomers gets money from services fees, they do not care about your safety anymore.
Do not trust this company

"The response has been quick"

The response has been quick, one of the staff member is ready to help (the one who wrote to me). No problem, no friction. Excellent website.

"almost perfect"

everything was done in a professional way. Just the occupied rooms should not show up in the search

"El alojamiento es tal cual se…"

El alojamiento es tal cual se presentaba en la fotos de la pagina web.
Es la primera que reservo con esta empresa.
Una vez completada la reserva me ha parecido excesiva la cantidad de emails recibidos antes del check in (4 emails, 2 por dia, exactamente iguales).
En el email de reserva se facilita un numero de telefono que no tiene atencion en fin de semana y el check in ha sido en fin de semana. Esto genera mucha desconfiaza.
Beroomers me pidio en 4 emails diferentes que no entregase el deposito sin firmar un contrato de arrendamiento. La propietaria no sabia nada de ningun contrato. De nuevo desconfianza.
Otra vez numero excesivo de emails (unos 3 o 4) tras el dia del check in solicitando que se confirme un check in a traves de un link que no funciona desde ningun dispositivo, navegador, wifi o 4G.
Creo que la idea tras Beroomers es buena, pero lamentablemente mi feedback no es positivo. Se genera demasiada desconfianza desde la reserva hasta el check in. Se deberia mejora esta parte del producto con un proceso de check in mas efectivo por parte de beroomers.

"Very good"

Quick answers, everything perfect.