"This company is a complete scam"

This company is a complete scam. SMG charged my daughter & her roommates €1200 for final cleaning of an apartment which was handed over CLEAN. This price is totally unrealistic and excessive. They simply took advantage of their ability to charge whatever fictitious amounts they (and your chosen cleaning partners) can manage and justify, in order to deduct as much as possible from the security deposit. A fair price could have been €2-400. All requests for consideration for a more fair price were ignored.

"good service and attitude"

good service and attitude, high efficiency and good quality

"My window is still broken from the…"

My window is still broken from the August to November. Now the winter is coming. I don’t konw how long is their ‘two weeks’.

"Disappointing service"

In general I have been disappointed in the service. It is over 2 months into our stay at our house and only now has almost every concern that was raised at the start of the stay been addressed. The amount of rent does not at all reflect the condition of the house which in my opinion needs to be refurbished before you undergo another rent period as I would not recommend this place to someone I know. In comparison to other homes with better location and amenities, the rent does not even compare to ours which is disappointing as I feel that it is taking advantage of international students who are struggling to find accommodation. I think that there needs to be a in person inspection with one of the tenants upon arrival since the state of the house was appalling and should have not been put on us to go through the process of contacting you frequently to try get help. More effort from your side would have been appreciated.

"Short Stay contract"

Pay attention before signing a rental contract with SMG Housing! They offer Short Stay (Huur naar zijn aard van korte duur) contracts for (International) students (and other people?) which is against the law.
A Short Stay contract limits the right of the tenant while he should be protected by the rental law (huurrecht).
By offering a Short Stay contract they can escape the price check (Huurprijscheck) so a much higher rent can be asked. This could be 2x the official allowed rental fee.
Either SMG-Housing is not aware of the rental law or they do it on purpose to make more money.

"The communication was fast"

The communication was fast, and instructions were clear.

"1- gave me the wrong owner name"

1- gave me the wrong owner name, making me loose my registration appointment and had to convice them for HALF an hour to give me the right one
2- wanted me to get the keys in amsterdam when they had never told me neither me nor my roomates that we had to do that, FOUR days before we moved in. Took hours to convice them of another option
3- payed the cleaning fee, expensive, and my room and the bathroom was DISGUSTING.
4- the lamp from my room was broken and they did not repair it.
5- emailed you about this and you never answered.
start doing your f-ing job

"Very helpfull staff"

Very helpfull staff

"Great"

Great help!

"It was great!"

It was great!