"Excellent custumer service "

There were some difficulties with the delivery of the order I had placed, so I contacted the shop via e-mail and got a response immediately. By phone and e-mail. Two days later I received my order.
Special thanks to Craig who has been very helpful and very friendly!!

"Good service"

Good service, good product. Mostly cheaper than other stores.

"Excellent customer service"

Excellent customer service and solved my issue promptly,Great and fast response

"Hi My plants arrived promptly "

Hi My plants arrived promptly , they were packed with a professional care and all in great condition, I am very impressed with the service ‘The Garden Shop’ offers will definitely be using this company agian
Danny

"Absolutely excellent customer service"

Absolutely excellent customer service, especially the admin staff. Thank you so much

"Excellent service "

Bought some beautiful birch trees.... Excellent quality and very reasonably priced

"Customer for over a decade "

I have been a customer of the gardenshop.ie since they first appeared online well over a decade ago, as someone who is disabled and chronically ill, having a reliable and affordable online shop has made it so I could still do what I love, gardening, we have a two acre garden and everywhere you look you can see something that came from these wonderful humans and the quality is second to none, the odd time there has been a issue, usually down to the couriers they have fixed it immediately, during lockdown our neighbours destroyed our century old Hawthorne trees, I was devastated, I just wanted to replace them as soon as possible and the lads sorted me out with saplings immediately no questions asked, every item they stock is of the highest quality, as my health has deteriorated I have started to rely on vegetable plug plants a lot more rather than growing from seed myself, the plants are amazing quality and such great value, say compared to the likes of quick crop which are okay but a lot smaller and weaker. I think at this stage I've purchased multiple things from every section of there products, even Christmas trees and I've never once been disappointed, most places when they have a big expansion usually means loss of quality and care, but not with the gardenshop, the expansion to Solas has only made them better, you can also tell they are gardeners themselves which makes all the difference I think. Buy with confidence and thank you for all the years of top customer care everyone, you have no idea what it means to someone like me.

"I placed an order on line for E128.74…"

I placed an order on line for E128.74 to avoid delivery charges. Part of the order was for 4 bags of compost @ E10.44 each. I was surprised when the order arrived to see that written on the bags was 3 for 15 euro.
Contacted the store to be told that there was a delivery charge (?) of 4 euro added on per item and that the 3 for 15 offer didn't apply to online purchases.
I figure each of 3 bags should have cost 5 euro and if delivery charge of 4 euro added on would be 9 euro - I was charged 10.44 euro. I wa of the opinion that delivery over a certain amount was free but this is not the case

"Excellent Service from the team in The…"

Excellent Service from the team in The Garden Shop, Great range of plants, To be able to read plant description before ordering extremely helpful. Ordering on line & delivery was so quick & efficient. Brilliant.

"Such a brilliant company"

Such a brilliant company, a great range and super fast delivery by Fastway, We are in County Clare and its easier to buy from this shop than any others in Ireland