"High quality."

High quality.

"Shoes were too small but return process…"

Shoes were too small but return process is awesome. They just pick them up from you and sent you back the money. Easy peasy.

"The shirts are beautiful but size 16…"

The shirts are beautiful but size 16 was very small for me

"Stay away from their online store"

I went my way to buy a superb-looking trench coat from their website. While the stock seems to be diminishing, my size still noted as available. Take to my cart, saying that it’s the last stock, and then proceed to check out. Only to be emailed that the coat is actually not available and, upon clarification, the customer service said that there might be multiple people paying at a relatively similar timing hence I didn’t get the item. Fine.

3 days later, the same coat with the same size is back on their website. Happy, I put it back to my cart and again it’s said to be the last stock! What a chance, right? I proceed to payment and guess what? Same thing happened; CS said stock unavailable and exact same excuse BS.

This is problematic esp when they promised to call relevant department during the first fiasco. Seems that the CS doesn’t give a dime about their customer and only serve as a bot giving template explanation to cover for the company’s mistake. The funny thing I realised after my order got cancelled for the second time is that the website immediately remove the stock once I put the coat in my cart; means their explanation is most likely a lie if not a straight fraudulent behaviour.

H&S has high quality product with amazing price point - however, if you thought of grabbing one, better come to their physical store rather than being involved with their online team.

"First time buy"

I ordered a blouse online. The ordering processing was easy and delivery came 2 days later. Well packaged and very good presentation of blouse.
Blouse is well made. I ordered size 12 because I didn't know what the fit would be like because this my first Hawes & Curtis order. That is issue when purchasing online. And did find blouse was big around bust, otherwise fits well.
Hence 4 star not 5

"First time buyer and loved the shirts"

First time buyer and loved the shirts! So impressed with the quality, and the speed of delivery. Thank you team!!

"I received the shirt earlier than I…"

I received the shirt earlier than I expected. Good service

"No problems to deal with and I love the…"

No problems to deal with and I love the shirts

"Another amazing product Very please…"

Another amazing product Very please with everything. Looking forward for next purchase.

"Very good in resolving discrepancies…"

Very good in resolving discrepancies and relaying feedback in timely manner