"I canceled order and i didn't get my…"

I canceled order and i didn't get my money back.

"Great product and fast delivery"

Great product and fast delivery

"DO NOT USE!"

DO NOT USE!
We have unfortunately had the same experience as Tessa below.
Both and cot and changing table turned up damaged. The cot is so bad the inside rods holding the sides together were snapped and the changing table was smashed along the edges.
Babymore wouldn’t replace as they said the next one would likely arrive damaged too, so had to refund! Couldn’t collect for over a week, waited in all day and no-one arrived to collect. Had to rebook collection for another weeks time, and again no-one arrived to collect!
It’s now 2 days later and they still haven’t managed to set a third collection date or sort out what’s going on. Refusing to refund until it’s collected which they seem unable to do. I’ve called them several times each day, sent a complaint email and nothing.
So stressful and our baby is due in 3 weeks time.
The worst customer service I’ve ever come across, at a time when we really don’t need the extra stress.
Update- even after collection it took over 2 weeks and chasing for the refund as Babymore did not update supplier that the items had been collected.

"Excellent customer service!"

Excellent customer service!

"What a beautiful pram/pushchair compact…"

What a beautiful pram/pushchair compact and stylish sleek looking just wow 😯 so in love 🥰

"Easy too order"

Easy too order, and very prompt delivery ordered on the sunday delivered by Tuesday morning excellent service

"Great cot and mattress"

Great cot and mattress. Excellent quality and really good value for money. I was delighted by the speed of despatched and communications from Babymore. Customer services were amazing when I provided wrong delivery address!

"Beautiful cot"

Arrived quickly, looks beautiful and does not take up alot of space. Great price and very easy to assemble. Could do with putting at least 3 Alan keys in there because it losts it's shape and edges early on and didn't work as well I needed to use ones I had at home from previously ordered items.

"Beautiful cot exactly as pictured"

Beautiful cot exactly as pictured, fast delivery, amazing quality.

"Excellent service and good product"

Excellent service and good product , I really love my items. I recommend you to all friends and family members.