"Looove it!!"

I love Leatherotics for their original selection and great customer service. I've hunted all over the Internet for cool leather corsets that were of high quality and soft and ready to wear upon receipt. Not until I found Leatherotics did I find anything that satisfied my needs. I've made several purchases and have been thrilled with all of them. Congrats Leatherotics for getting it right! <3

"Finally my problems have been resolved although they have just responded to a problem in 2017 , they have to my satisfaction resolved my problem in 2018 the product has always been first class perhap"

the product is good but the service is awful they take your money but you wait weeks for the goods they do not respond to the phone or e mails I am trying to buy from them now but with no response the reason I want to use them is the quality is good

"Happy Before I Opened The Box"

This corset came in super nice packaging and I was really excited to wear it. It really gave me that hourglass figure I wanted and im really excited to go out tonight with it !!

"Completely incompetent"

They sent out the wrong product (as it happens this cost substantially less than the one I'd ordered but think this was simply a very careless mistake). When I asked them to collect the item and either refund or supply the ordered clothing, Leathererotics decided this was a "change of customer mind" return. Eventually I received the correct item however they seemed unable to understand that their legal alterantives were collecting the incorrect product or its destruction. In the end I posted it back which cost me a day's income.
Having made their mistake (fine we all do), they were completely incompetent and unaware of their obligations under UK law.
[For what it is worth the jacket was well made but the original price was not cheap and after the cost of dealing with their mistake, I got have had a made to measure suit from the cheap end of Saville Row for less!]

"No more flimsy corsets"

Purchased few corsets for my wife because she wanted to start waist training. They all look great on her hope to order more in the future!

"I love their fashion"

I love their fashion and different model of leather erotics fashion wears. Excellent service as well.

"Bad aftersales, don't keep promises"

I ordered a sleeping bag with Leatherotics. It was payed with Paypal and I received it within one week, great! However, there wasn't a zipper on the back as described with the product. Asked for a RMA and returned the product. The product was however refused by the sender and returned to me. Leatherotics told me they never refuse packages, the address was correct, so I don't know why it went wrong. Returned the package for the second time and after 1,5 weeks I finally got confirmation it was returned succesfully.

Finally I did receive the right one, two months after the initial order. We agreed per e-mail that I would receive 25% discount for compensation of the double return cost and the 2 months wait. Of course, I never received the discount.

Also the communication was very minimal. No status updates, poor response time and, not keeping their promises

If you order something and it is good the first time, you have probably a good deal. If you expect returns, you can better look for another shop.

"NO Refund"

I bought a pair of trousers and they were too small. Sent them back with a signed for request and they were delivered back to them within a week. They have not replied to my emails, not answered the phone, not made any effort. I will not stop as its £112 I've paid out to them. AVOID

"Excellent products"

Great choice, amazing products, quick delivery thanks highly recommended

"First class..."

Even better than I expected! Great customer service and quality item. Thank you!