"Bestellt, Bezahlt und nie erhalten"

Habe am 1.4 bestellt mit Rabettcode geld wurde mit Kreditkarte bezahlt. Leider ist der Artikel nie gekommen und auf meine Mails wurde nicht geantwortet. Kurz nach der Bestellung kam eine Mail warten auf versand danach nichts mehr gehlrt keine Sendungsnummer nichts. E-Mail bliben alle unbeantwortet.
Habe so fast 500Euro verloren.

"Incredible attention and attire"

Had a bit of a time crunch due to my schedule, and found a beautiful men’s coat just perfect for a special event. All possible effort was graciously extended, and with all the helpful delivery notifications, I relaxed. Coat arrived, fit perfectly, and I love and appreciate the fine customer attention and wonderful clothing. Fantastic combination!

"Custom creation"

Had a custom corset created for my partner, not just a custom size but unique design. Time from emailing if my request was possible to reply was same day, upon ordering measurements were requested same day,delivery was within approx 3 weeks. Delivered corset exactly how i requested it be made very happy, certainly order another

"Fantastic products"

Fantastic products. Really well made. Bit of a wait for delivery but I'd ordered sale items and didn't realise it was 15 day dispatch for them, so my fault for not seeing that. But well worth the wait!

"Fantastic customer service"

Fantastic customer service. Brilliant workmanship and materials. Beautiful leather and great attention to detail. Very pleased with my purchase and the price.

"Items not send and incorrect, and ghosted me"

I ordered a custom corset and a custom waistcoat/vest top from here, and when the order arrived it only contained the corset. The corset sizing was also wildly incorrect, despite it supposedly being custom to my measurements.

I requested alterations, and after waiting extra time for a second package, a refund on the unsent item, and they just didn't reply.

"Bad after sales/Good product"

Ordered a leather short with made to measure, but it wasn't made according made to measure. Mailed and they would make another short(Ok I have sent it to the production team again and we will produce accordingly). No reaction after that at all(more than 2 months after that and mailed several times. No aftersales at all.
After half a year got a new short. This time it's okay. Quality of the short is five stars, but I stick to three stars due to the bad after sales.

"Retoure klappt überhaupt nicht"

Das Produkt ist hübsch, aber die Rücksendung funktioniert überhaupt nicht. Schon der Umstand, dass nur versicherter Rückversand zugelassen ist - aus welchen Gründen? Darüber hinaus gibt es kein Retoure-Formular für den Zoll vonseiten Leatherotics. Habe mehrfach angefragt und keine Antwort erhalten. Ohne diesem Formular kam die Rücksendung allerdings zurück.
Ich sitze nun auf zwei Produkten wovon mir eines überhaupt nicht passt und bin mein Geld los.
So schön die Sachen auch sind: Ihr seid euch entweder sehr sicher, dass die Sachen passen oder ihr sucht euch lieber einen Verkauf mit Standort in Europa.

"Excellent service again"

Have purchased from Leatherotics over a number of years. Always very helpful. We decided to order a leather catsuit and some other made to measure items. The order arrived and the fit and quality is absolutely superb. Amazing attention to detail. And not expensive especially for made to measure items. Value for money that would be difficult to beat.

"I placed an order on 11 Jan 24"

I placed an order on 11 Jan 24, but I didn't receive the item yet. Not sure, when I will be receiving the same.