Leatherotics

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225 reviews
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Customer Reviews about

Leatherotics

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Addict Dance Academy

5.00/5.00

"Dance Costume"

Custom made costumes provided for us, and any issues are always fixed on time. Would highly recommend, as we are repeat customer.

09/04/2024

Georgia

5.00/5.00

"Couldn't recommend more! "

Great turn around time, incredible quality garments made to measure. Ash was a pleasure to work with throughout the whole process. Would 100% recommend Leatherotics.

08/04/2024

Jade

5.00/5.00

"Made a brilliant set of dance costumes…"

Made a brilliant set of dance costumes for high profile event. Extremely well made, good quality and very clearly considered the need for movement and durability.

08/04/2024

Phaedra Deanna Levy

1.00/5.00

"Abysmal Customer Service."

Abysmal Customer Service.

My partner and I have been attempting to get a custom set of lingerie done since January to no avail.

What started as regular communication with the sales team turned into complete ghosting of all communications. We had got to the point where we had an estimate and sent in the measurements. We were told production was supposed to start in February and ship out on March 4th. However, there was no payment set-up, no confirmation of order shipped, or any proof it was being worked on.

We attempted to reach out multiple times via Email, phone, and the Reddit QnA thread. All sttempts have been ignored. We were really looking forward to this piece, but it appears we wasted our time waiting for a response that would not come.

I'd recommend doing like we did and take your business elsewhere..

08/03/2024

james daniels

5.00/5.00

"A great company to deal with"

A great company to deal with. Quality fabrics and craftsmanship. Ash and John are always willing to go above and beyond for their clients. I have no hesitation in recommending leatherotics. A full 5 star A+++.

26/01/2024

Emma

5.00/5.00

"We ordered 30 custom made outfits all…"

We ordered 30 custom made outfits all made to measure. Dealt with Ash who was very helpful and had great communication every step of the way. We had a tight turn around but Leatherotics, Ash and the team made it work. Amazingly we had a last minute order to add onto this... another 10 pairs of custom trousers within 10 days and Ash again delivered to great quality. Cant wait to be working with you again this year for another 30 wonderful outfits!!!

26/01/2024

Tiny Turley

4.00/5.00

"Leather trousers"

Had an issue with slow response to a query, but in the process of being dealt with. Will update once I receive my made to measure item.
So far happy with the response.
Many thanks leatherotics

26/01/2024

Peter

1.00/5.00

"Be Careful don’t buy there."

Be really careful.
No reaktion on Reklamation. I think my money is lost. Dont buy here.
Leder sehr schön, Passung nicht wirklich wie auf den Bildern oder wie nach den Maßen, haben extra daheim nochmals nachgemessen . Kommunikation unterirdisch. Auf eine Antwort wartet man ewig, wenn man eine Antwort bekommt sehr freundlich und leider nicht wirklich hilfreich.
Ich denke dass ich in diesem Shop nie wieder etwas bestellen werde, weil es mir zu kompliziert ist.


Update
Leider keinerlei Reaktion des Shops seit über einen Monat wirklich sehr enttäuschend.
Don‘t buy there

Update
There is no Option to solve this. You get rarely answers with no solutions.
You Never get your Money back.
I dont no why they show a money back warranty on their homepage. I really don’t know why.
Better buy in usually Shops where returning the not fitting clothing is no Problem.
Its pending since November 2023.
The fitting was not good.
It has nothing to do with the trousers showed on the Homepage.

06/01/2024

Ms. Steed

5.00/5.00

"Breathtaking service; breathtakingly exquisite corset."

Steel Boned Peru Copper Silk Corset: Second time of ordering from Leatherotics and still perfect service. Stunningly beautiful silk corset. Delivery so swift it's been even more breathtaking than a corset. The exquisite design on the silk garment that has arrived, instantly conjures up the romantic sexiness of Christmas and New Year.

15/11/2023

Stephen McNee

5.00/5.00

"Fiendishly good"

Ordered a replica of The Fiend leather jacket from this company, not only was it made quickly but was delivered very fast too, the customer service kept me informed at every stage.

Extremely happy with this company & would highly recommend

21/10/2023
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