"I was about to leave evotel after…"

I was about to leave evotel after 13days of installation but then Luyanda rescued a client for you Luyanda thanks for your help in shucks a short time hoping Evotel will hire more people like you

"I ordered a sim and they couldn’t help…"

I ordered a sim and they couldn’t help me configure then asked for a refund about a month ago and they haven’t refunded me

"Stolen money "

Supersonic double billed us for 6 mths and they refuse to give back the stolen money. Continue to request for our money and they use delays and avoidance tactics. Even threatening us with their legal department in hope we will go away.

"Paid and no delivery"

Paid and no delivery. Cannot contact anyone.

"I’d give zero stars if I could"

I’d give zero stars if I could. There is absolutely no way of getting in contact with Customer services. The phone gets cut-off sfter a long hold and there has been no reply on the whattsapp for 2 days. Actually there was a brief flicker of hope on whattsapp but as it took my husband more than 1.5min to end his work call and type the account number response, the agent left! I am luckily on a monthly contract so just trying to figure out how to cancel these guys.

"It’s a pity that one star is the lowest…"

It’s a pity that one star is the lowest you can give, they deserve no star. Like everyone that had enough and turn to social media in order to get some answers, I cancelled my subscription in March due to the poor service. But my debit orders keeps going off. There are no customer relationship care with supersonic. We need to warn anyone that wants to sign up to review these ratings.

"Cancelled my service in November 2022"

Cancelled my service in November 2022. Just received a bill for R5 700. I have emailed on numerous occasions, no replies on any of my emails. Tried whatsapp, no reply as they are too busy. Highly frustrated and annoyed

"Bad service I was billed incorrectly…"

Bad service I was billed incorrectly Kell told me they use my previous account forward it to my assistant account it came up to R1900 where they got this amount only they know, spoke to Pearl which sent me a e-mail which I can't open they disconnected my line since Friday 24th May 2024 today is Tuesday 28th May 2024 no help at All.
Accounts department needs to go back to school maths ethics sucks mother's milk

"Supersonic is the worst ISP in SA."

Support is literally non existent. I have been trying to reach them for a week. They have the worst Whatsapp bot in the world and when you finally reach a person, nothing gets done.

Before you sign up for any Supersonic services, do yourself a favor and quickly read a few reviews. There is a reason they have a 1 star rating on most platforms.

Supersonic has an average of 1.2 star out of more than 6000 reviews on HelloPeter.

There are a lot of better ISP’s out there, you deserve better…

" Poor customer service"

I subscribed and got a message saying I have a successful installation but nothing was installed. I kept calling everyday for two weeks and no one was send for installation. I got billed whilst I don't have the services, still calling but no answer.. I'm finally tired😫 😩 😪