"keine Lieferung erhalten"

Decke bestellt und Bestellbestätigung erhalten. Nach 3 Wochen keine Lieferung! Ziel war 5 Tage.
Angeschrieben - keine Antwort.
Paypal Käuferschutz gezogen.
NIE WIEDER

"DONDE ESTÁ MI PEDIDO 12438765"

Buenos días:
Les he mando un mail y viene devuelto. Desde el día 20/01/2025, que hice mi pedido no lo he recibido. Pero el problema es que en su web, sólo sale el día 20/01/2025 y no se actualiza. ¿Como va mi pedido nº 12438765?
El correo electrónico de contactus no funciona.

"Hice un pedido de 2 calendarios y…"

Hice un pedido de 2 calendarios y después de más de un mes ( sin cumplir con la fecha de entrega, que era 4-5 días) uno de ellos llega sin ninguna foto de los días del mes, Nada que ver con el pedido que hice. No hay manera de ponerme en contacto con la empresa, no responden a los email. N.pedido,: COC0U85785(12435056)

"Poor Customer Service // Poor business in general // Stolen Money"

Unfortunately, they only reply to easy to handle customer complaints. My order has yet to arrive and I have ordered it more than a month ago... I have sent numerous emails and yet none have been replied to (only the first one which I asked for an update on my purchase). I even purchased for a faster delivery! Seems like they just took my money and didnt even bother creating the product

"Really small and expensive for the size."

Really small and expensive for the size.

"Your shipping costs are deceitful"

Your shipping costs are deceitful! But you know that already and the customer service that I received was manipulative and a bit condescending.

I was looking to have a respectful conversation and show evidence of being over charged $16 but the customer service representative was not interested in listening to me, forcing me to file a dispute with my bank. I’m afraid my business with Printerpix has concluded!

"Terrible quality, no reply when claim raised"

Framed picture ordered, item delivered and the product looked nothing like the preview given online when purchasing. Image printed off centre and one side virtually touching the frame. I work as a web designer (so am used to assessing the accuracy/correct positioning of imagery) and I ensured the picture supplied was 100% aligned. I have screenshots to support this. I raised a claim to return the item immediately, no response after chasing twice and PayPal ruled against my claim because more than 30 days had elapsed since the delivery just before Christmas despite chasing throughout January and the PayPal app stating that I had until June to complain. £65 out of pocket with a picture I cannot hang on our wall. I would avoid this company at all costs. Also, I would not advise waiting for a response from them. Raise a case with PayPal or your card provider immediately if you have an issue.
Printerpix - I will use every platform available to me to warn others of your business practices.

"Terrible company"

Terrible company! I bought 2 books with 20 pages each. They were gifts for my nieces. The books came with 30 pages, 4 blank pages in front of the book and 6 blank white pages in the back. It looks horrible. I spent hours on these books and spent an additional 17.99 just on shipping. I called an then recieved an email telling me to send pictures of the blank pages. I did, Then she wanted a video, which I sent. But it was too big and she could not open it. It was 2 days of going back and forth. Her first response was we will replace them after the video. Then she said they added the extra blank pages to protect the book during shipping. I told her I could not give those books away like that. Then she said they put the extra pages in there for safety as per their standards. Pure nonsense! I have ordered through other companies before and never had these issues. They would not replace my books!

"Ordered on 18th December"

Ordered on 18th December, still not received my order, tried to contact them and I did send them 3 emails about this, it is now February... will never ever use again!!!

"Great product"

Great product, arrived when promised. Tia Johnson in customer service was very helpful. Would definitely order from them again!