"No product, no communication..."

I ordered 2 albums and paid both of them. Nice colorful albums with over 150 Pages of photos. 2 albums of the same project.
I got confirmation of ordering both albums. Thereafter also confirmation of paying, processing and sending both orders. However I only received 1.
Contacting support via email results in an automatic reply that your support request has been received. From that moment on the communication stops. I've sent 2 reminders requesting the status of my ticket, up till now no response.
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2025/02/08
I recently received my second album. I received it in good order. The communication and track and trace information is still not satisfactory.
Sent at the same time, but almost a month time difference in delivery.

"Er zat een fout in de muurkalender"

Er zat een fout in de muurkalender, deze zou om zijn as moeten draaien en dat gaat niet wegens een productiefout.
Ik heb hiervoor al meermaals contact proberen op te nemen, support tickets gelogd, maar deze worden gewoon gesloten zonder een antwoord te geven.
Heel triestig! Dit zal ook de laatste keer zijn dat ik hier iets bestel.

"I still haven’t received my calendars…"

I still haven’t received my calendars that I ordered for Christmas 2024. I have sent two trouble tickets and called. The time I spoke to a human she said she would send it. It didn’t come so I put in the second ticket and cannot get a response. It has been over three weeks. Horrible service and hard to speak to a human.

"Not worth the time/money .. hire a local printer"

My Landscape Posters were printed in Portrait and look like complete trash. My one Portrait Poster was printed correctly but was blown out and blurry.

"Very Happy with my purchase "

The blanket was great quality but nothing beat the customer service. Fast reliable and great quality So happy

"Overall great experience and product…"

Overall great experience and product (so far🤞)
One thing I didn't like was not being able to view my project between submitting order and receiving it.

"Yet another week no refund but plenty…"

Yet another week no refund but plenty of promotional emails. How hard is for a company to reply to this review but not to my complaint. Can't the person reading this review sort my refund out. Doubt it. Wish I could give no stars.

"Qué decepción!!!"

No había tenido problemas en mis pedidos hasta ahora.
Pedí un calendario personalizado que me dijeron que salía a reparto el 16 de enero y todavía no ha llegado.
Es imposible contactar con ellos. Gracias a esta página encontré un correo electrónico en el que al menos no me denegaban el envío del mail, pero en el que tampoco me contestan.
Desde luego no voy a hacer nunca más un pedido aquí y os aconsejo que tampoco nadie lo hagáis si no os queréis llevar un disgusto.
Y no fue con Groupon!!!

"Love Printerpix!"

Love Printerpix!

"Great experience had an enjoyable time…"

Great experience had an enjoyable time making my book for my 10 year anniversary.