Whistl UK Ltd

Business Services
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902 reviews
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Customer Reviews about

Whistl UK Ltd

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D Smith

1.00/5.00

"No serious prospect of items arriving :D"

Item passed to Whistl on 16th December by the sender. Whistl's own tracking API shows that it was handed to the courier for delivery that day. It had not arrived by 29th December and the API had not been updated, so I queried them and they flatly denied that it had been sent out to the courier. When I asked them where it was they refused to answer, so I have concluded that my package has been stolen.

29/12/2021

les chapman

1.00/5.00

"Dont really know what to say...Not…"

Dont really know what to say...Not really able to contact ...About as much use as a Chocolate Fire Guard.
You can track a parcel untill they pass it on to royal mail,...................good luck after that

27/12/2021

g. Elizabeth Arden

1.00/5.00

"Lost?"

Ordered some pretty expensive clothes from disturbia not knowing who was shipping it. I am in the US and mine as well as at least one other person (same story and dates on social media) have not gotten updates for at least 21 days saying package departed UK. ruined what was supposed to be christmas presents, never using either company again.

26/12/2021

JR

1.00/5.00

"Dumped a large parcel outside an office…"

Dumped a large parcel outside an office door nowhere near my property. No card in door and never even came to the door as cctv shows. Shocking reviews here so they clearly getting away with it as sellers obviously dont care either.

24/12/2021

Tian

1.00/5.00

"Bought a Christmas gift on Amazon for…"

Bought a Christmas gift on Amazon for my daughter at the beginning of December, has been 3 weeks and still waiting, tracking information stopped updating since 16/Dec on Whistl tracing website. Their contact numbers didn’t work and no emails response at all.

24/12/2021

Mark

1.00/5.00

"Don't expect delivery"

I ordered an item from Amazon 16th December with an expected delivery of the 21st. I didn't realise the delivery was arranged through Whistl until I checked the Amazon tracking. I have queried with the retailer and they have immediately refunded for the item, immediately assuming its not coming. Clearly the retailer knew something I didn't to refund without even request. Having seen the other reviews on her I can now guess why. Poor website, impossible to track if you aren't the business. Apparently its TNT re-branded. Perhaps time to jack it in!!

23/12/2021

Stephen

1.00/5.00

"Not fit for purpose"

Item passed to Whistl on 8 December. It is now 21 December and the item has still not been delivered. Their “tracking” information merely states that the item is “running late but on its way”. Useless company. Not fit for purpose.

21/12/2021

Dale Stark

5.00/5.00

"Fantastic Service would highly recommend"

On behalf of the business I work for Whistl is fantastic they always arrive on time, their drivers are polite and we are kept up to date with any and all changes in advance, Victoria Mcafee (account manager) in particularly is extremely helpful. She understands our business fully, always come prepared for our meetings and her knowledge is second to none.

17/12/2021

Mark Edwards

1.00/5.00

"Wow, Scammers."

Wow, difficult to believe how bad a courtier company can be. Still waiting after 11 days for RNLI carity Christmas cards and gifts, If they arrive there will not be enough time to send before final Christmas postings. Unable to track item since Whistl took receipt? Nobody from Whistl wants to communicate with me. They are scammers.

17/12/2021

Andy...

1.00/5.00

"BORDERING ON SCAMMERS THIS LOT...!"

What a sham of an outfit...! - Companies like these should not be allowed to trade in the UK. My parcel has been stuck at a depot for days now and get this? - You cannot even follow up what's happening with your "tracked" item! - You are just referred to some loosely worded FAQ's. Grrrrrrrrr...

17/12/2021
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