"box was smashed up and it looks like…"

box was smashed up and it looks like they ripped it open to try see what was inside luckily it wasnt valuable or else i think it wouldve been stolen

"Victoria McAfee"

Victoria McAfee has been our account manager for quite a few years. She's always contactable and helps with any queries that we may have and keeps us updated of any changes that may be imminent.

"This company have twice failed to deliver my order!"

I have ordered books twice recently through Amazon, Firstly from Greener Books and then from Brit Books.
In both instances, they were given to Whistl who give no tracking number and just tell me that the deliveries are late....I don't need a tracking system to tell me that!!
They have no idea where they are and have blamed the Post Office.
This company seems to add a level of incompetence to the whole delivery process.

"Why not to work at the Whistl WH in…"

Why not to work at the Whistl WH in Rushden. My child enjoyed working there as agency staff, they carried out picking, packing, returns and unloading trucks. Most of the supervisors are employed by Whistl and were OK, but some were bullies and also disrespectful. On a delivery of Scooters several £1000 of damage was done, because the Supervisor told the unloaders to just throw the boxes out of the back of the truck, because they were in a hurry. Then when my child challenged two supervisors who were being disrespectful, implying he was gay, effeminate, they obviously decided to get rid. So the agency informed by text that my child was no longer required due to poor performance. Yet another Supervisor told him that they were an asset.

"Very slow service"

Very slow service, in transit with Whistl for over a week and the they just gave it to royal mail to deliver in the end

"My parcel(a book) was left jammed in my…"

My parcel(a book) was left jammed in my letter box. Anyone could have stolen it ,or worse still realised I wasnt at home.Was it too much trouble for them to leave a note and put it somewhere safe -or with a neighbour ?

"Absolutely useless"

I made a purchase from a charity and expected that the items would be delivered within the two days specified on the order after they had been despatched from the supplier.
It's taken whistl 10 days to raise a tracking note and forward the items to an alternative courier to complete the delivery.
Should I ever order from this charity again I'll insist that they don't use this company for the delivery.

"They lose your parcels and do not want…"

They lose your parcels and do not want to know. Avoid using these people and use Royal Mail instead. Don’t say you haven’t been warned!!

"My parcel was sent to them 3 days ago"

My parcel was sent to them 3 days ago. 1st class was paid for. They appear not to know where it is. It hasn't moved past being picked up on Tuesday! Don't pay 1st class with them - it's meaningless. I haven't received my parcel.

"Not a lot you can say really for a…"

Not a lot you can say really for a company calling themselves logistic experts.
Absolutely useless they love weighing and measuring the same parcel everyday.
No wonder it takes so long to be delivered. Definitely not the Hare in this race, its the tortoise by far.
Next time I order anything I'm making sure Whistl have nothing to do with it.
Whistl don't bother to comment on this because I'm not interested.