"One of the worst delivery companies"

One of the worst courier companies out there. Placed an order with a company who handed the parcel to Whistl within 2 days. It took almost 3 weeks for them to deliver it to me. Unfortunately I did not know the parcel would be sent by Whistl otherwise I would not have ordered.

"Ok..."

Ridiculous...bought something from uk, didnt know itll be shipoed with this bad service. Its been over 12 days now that they have the package and its still in the uk (thats what the tracking says atleast).

Update: IT ARRIVED

The tracking just didnt show any new informations for some reason, but it arrived safely, just a bit late, but thought it was already lost so i dont care.

"Every time a seller uses whistl"

Every time a seller uses whistl , there is problems mainly the order it doesn't arrive

"Do not see the point for a good customer experience"

Three stars because Whistl did what they were meant to - correctly managed the delivery of a parcel I ordered. Like others I do not understand the point of Whistl. May be easier for a business but not a good experience for a consumer of that business. Whistl passed my parcel to Royal Mail who, in my region, have been excellent even through COVID. Once the parcel was passed to Royal Mail tracking stopped as the tracking number only works for Whistl.

The item was a rare book which the seller stated would be posted through tracked Royal Mail. It was delivered by Royal Mail within a few days of ordering, but was only tracked up to the point of Whistl passing the item over… had the item been lost I would not have been pleased!

Five stars to Royal Mail for keeping services going through difficult times. Completely neutral experience with Whistl but do not see the point for a good consumer experience.

"Terrible and a bunch of liars."

Terrible and a bunch of liars.

"Rock bottom!"

First of all, nothing suggested my parcels' delivery will be managed by Whilst. And yes, managed not delivered. Whilst is a management company not a courier so all my parcels were delivered by usual - Amazon, Hermes, DHL and so on. There were two profound differences, drivers weren't the usual once and the logistics of deliveries was handled by Whistl. As a result it was: 3 late arrivals and 1 missing - replaced by the retailer for free after Xmas. Verdict - they are s..t at their job. But one thing's worrying me the most, how come all parcels have had my landlord's name all over them?

"WORST EVER !!!!!!"

WORST EVER !!!!!!

"Good Service From Whistl"

I placed an order with Amazon to be dispatched with Whistl. I did start to be concerned yesterday when the tracking stated 'delay in transit' (largely because of all the negative reviews on here); however it was delivered today, as indicated in the updated tracking.
It was delivered by Hermes, well within the original timeframe, on a horrible dark torrential day, still the courier was perfectly courteous.
Perhaps bear in mind bank holidays, and half the country sick with covid.

"Worst courier ever"

If I could give this company 0 stars I would , Fabulosa have dispatched my parcel on the 26th it’s now the 30th and the parcel is still saying Shipment Details Created. No parcel in site . Both whistl and fabulosa couldn’t care less .

"19 days delivery, not 3-5!"

I ordered a cd from an online seller on 10th December. It was posted very shortly after. It was a Christmas gift and I waited for it to arrive. And waited, and waited.
It finally turned up on 29th December, after I'd replaced it at short notice for the Big Day. I advised the seller never to use Whistl again, and looking at the other reviews on Trustpilot that was excellent advice. Someone needs to blow the Whistl on this outfit, formerly TNT. They are useless.