"DO NOT use whistl"

Sent a large amount of orders totalling over £2000 for letter services and small parcel shipment which have somehow just disappeared, I’ve had customers complain and demand refunds. The only reason i used whistl was for the lower cost compared to Royal Mail direct, DO NOT use whistl. Pay the extra cost with Royal Mail, atleast you know the customers will actually receive their orders. This has cost me a lot of money and is majorly affecting my business. DO NOT use whistl

"Braw fowk at Whistl"

Braw fowk at Whistl! Thay aye gae ye 100% ilka time, an wir no major customers. We anely post oot twice annual wi wir Scots Language Magazine (Lallans) but we get the best service possible. George T Watt.

"Do not use Whistl"

Waited in all day Friday, for replacement order, for the one they had previously delivered badly damaged.
The package contained live plants. The tracking site indicated that it was out for delivery. I waited in view of the front door, all day. No delivery. I checked the tracking that night, it still said out for delivery.
Saturday morning I checked the tracking site, it said
delivered to customer. This was not the case.
Saturday...3.50pm
Delivery of package of dried and wilted plants arrived. I pointed out to driver that Whistl had recorded that it was delivered yesterday. Of course the he denied all knowledge of this and just said he had no time to deliver yesterday.
He admitted to being the driver who delivered and pushed through the letterbox the previously delivered, badly damaged plants and blamed the packaging.
I told him that other delivery firms had no problem delivering them, on time, intact. He obviously did not give a damn and looked slightly amused.

"Stay well away from this Whistl"

Wish I could give this company a negative rate, i.e. -5. I waited in all day as their tracking showed out for delivery from 7.07a.m. It then showed delivered at 17.59 p.m. Let me assure you it was not delivered I waited in all day. My order was from Thompson and Morgan who are refunding me immediately, thank you T&M, but I am afraid I shall not be using you again.

"Since our switch over to Whistl for…"

Since our switch over to Whistl for overseas mail we have saved hours of time in processing mail through their online booking system

"Unable to rate ZERO stars"

Unable to rate ZERO stars, well what. Am I say about Whistl that hasn’t been said in the countless negative reviews already on TP.

Unfortunately I have a subscription with YuMove for tablets for my dog and they use Whistl to deliver, or should that read NOT deliver and have their package tracker just say shipment t created.

This isn’t my first experience of not receiving what was ordered but luckily YuMove sent more tablets direct via Royal Mail which did arrive, I’m waiting on their response to this latest missing shipment.

This has to be the worst delivery firm out there (and there’s some awful ones), I hope in future the more reputable companies like YuMove simply change the delivery method as this one is by far the worst I’ve ever encountered.

I’m a Logistics Specialist with 30+ years experience and don’t often slate delivery firms but this bunch of cowboys are awful

"Poor customer service."

Poor customer service.
Manager do not like to answer your phone call.
Large letter item was charged as packet.
Parcel was charged as double price then agreed and have to wait 1 month for credit.
I would not recommend to anyone

"10 days for a dvd to NOT arrive!!"

10 days for a dvd to arrive.....well it still hasn't, I now have to find another birthday gift, what a useless company,
I could have walked there and back to collect it in 10 days!! Absolutely shocking 😳

"You can whistle about tracking your…"

You can whistle about tracking your parcel. You get a tracking number from seller but when you check all it says is when it was picked up the tracking days later never got updated. So I have no idea when or if my parcel will ever come

Update parcel did come but Yodel delivered it, just there tracking is useless that whistl provide

"Information never updated."

Could not get a sensible answer to where my shipment was. Coming from Lincoln to Cornwall. No updates, no information, no nothing. Just a dreadful service. I eventually received my parcel after 10 days. Must have been on a round Britain jolly.