"ITS NOT OUR PROBLEM ITS YOURS"

Should not even be a one star but can’t go to a zero -*.
Got an email from Amazon to say my deliver had been attempted but no one in and to contact Whistl. Made contact to be told not their problem as they had sent the parcel to Yodel so take it up with them. I said the email told me to contact them as was told I don’t know why it’s not our problem. I asked could they try to get me answers as to the where the parcel was and was told it your parcel so it’s your problem not ours contact them yourself. Such wonderful customer service NOT!!!
Would not recommend them to anyone as they don’t want to know when things go wrong. They should look up the definition of customer service and retrain their staff.

"Do I have to give one star for a…"

Do I have to give one star for a no-star service? I ordered a book from Amazon and the seller used Whistl to "deliver" it. I use inverted commas here as the delivery date was the 1st of June and it hadn't arrived by the 9th. I called the lost parcels number and I was asked for my postcode. NOT the tracking number I was given. I was told it was still in transit. It seems it went into the Whistl parcelhub and never came out. The seller did verify that it had been collected and Whistl had somehow lost it. More than likely there are a few light-fingered employees in this company. Since Whistl hand their parcels over to Royal Mail to deliver anyway, I would suggest cutting out the 90% chance of your post going missing by dumping Whistl out of the equation.

"Absolute rubbish"

Slight tap on the door, item thrown in plant, gate left open. What more can I say. Oh yes. DON’T USE THEM.

"Beware Awesome books!!"

I ordered a book from Amazon. Found out later that it was despatched from Awesome books!
They sent it via Whistl, who after 4 days handed it to Royal Mail.
While Whistl provided a tracking number I could follow the delivery as far as Royal Mail. But that tracking number is not recognised by Royal Mail!
Poor communication between the companies and customer means that this has now become guesswork.
The company has already "cashed the cheque" in that the amount has disappeared from my bank account.
I will have to see if I can get a refund.

"Whistle For it....."

Awaiting a parcel via ebay. Tracking says out for delivery, but it may be delivered today or tomorrow...... or the next etc.
No customer service number or anyway to contact them.
Apt business name, as you have to Whistle for your deliveries.

"would like to give them a minus"

would like to give them a minus, received a letter today 2 june 2022, sent to us in Sweden from a UK company that was dated 27 april 2022

"Whistl literally couldn't deliver a…"

Whistl literally couldn't deliver a package in 3 days and the update on tracking is that they have had to hand it over to royal mail for delivery I live in a very busy town that no company has an issue with, completely laughable.

"Been waiting for a parcel since the 15th May"

Been waiting for a parcel since the 15th of May, its 25th and still not received it, the size is like a letter, I thought royal fail were bad, but whistle takes the raspberry for the worst courier, asked for a refund from seller, the sooner this company goes down the better for a lot of unwittingly future customers.
Terrible whistl, Pack it in your no good at it.

"-10, worst experience ever ,they have delays & mess"

Haven't received my parcel since the 6th May 2022. Whistl blaming Yodel , apparently they handed parcel over to this company yet Yodel is blaming Whistl, sender investigating and no idea what happened. Paid a lot of delivery fee according to weight.
Also there are delays & other issues ,all this seems really bad & unacceptable. My parcel is worth about £100 with the delivery fee!

"Avoid Whistl like the plague"

Suggest you avoid any seller that uses Whistl like the plague. I am on my 3rd same book order from 3 different sellers - awesome books, we buy any books and brit books. No sign of any book delivery. The first two companies gave me a refund without me even asking so they must know Whistl is bad. What is Whistl on? Certainly not a delivery service. Am considering reporting them to Trading Standards as on their performance they should not be allowed to operate. I can see a ton of other people feel the same by their poor reviews of Whistl and with the same experiences I have had. Bye bye Whistl whoever you are!