Whistl UK Ltd

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902 reviews
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Customer Reviews about

Whistl UK Ltd

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jeffrey evans

1.00/5.00

"IS THIS SOME KIND OF JOKE COMPANY?"

Is this some kind of a joke company? They held my parcel for four days and then handed over to Royal Mail. What an abysmal way to run a business.
Not a snowball's chance in hell I would ever deal with anyone who utilises their "services" again.

19/05/2021

Colin R Newman

1.00/5.00

"Whistl told me they had Delivered my Parcel?"

Whistl told me they had delivered my parcel to my door and left the item in the porch. I checked and it was not there, I thought perhaps it had been stolen, several hours later it was delivered by Hermes?

Avoid these First Class Clowns!

19/05/2021

Michael Addison

1.00/5.00

"Another truly awful delivery company"

I am also a victim of the handing on. This time from Whistl to Hermes. Still waiting for a delivery sent 10 days ago. If possible in future I will ask companies who they use for delivery and avoid Whistl and Hermes. No customer care whatsoever.
I suspect much of the problem is down to their employment policies, low pay. zero hours, agency
staff etc.
Whistl response took 3 days. Says it all.

17/05/2021

Eluned Deadman

1.00/5.00

"Slow speed delivery"

The company Whistl is a joke. I also ordered plants which Whistl held for eight days before handing the order to Royal Mail for delivery. Good customer service is non existent

15/05/2021

GEORGE T WATT

5.00/5.00

"Scots Leid Associe"

I am very impressed wi the service o Whistl (Scotland) which is aye o the heichtmaist quality. We anely post oot twae times annual, yet we cuidnae be better luikit after gin we employed thay'r service ilka day.

12/05/2021

Tom

1.00/5.00

"Still waiting 8 days after ordering."

Would you believe it? Took 6 days for Whistl to hand over to "The Post Office". Why would anyone use Whistl?

11/05/2021

Wendy Davies

5.00/5.00

"No issues!"

Not sure if it is an area thing, but I have to say that the two deliveries of plants I have had so far have been great.
Advised of delivery in advance,plants sensitively handled and cheerful delivery team

11/05/2021

Al

1.00/5.00

"Is Whistl run by an OCG selling on orders?"

Second time Sutton’s have used Whistl to dispatch plants to me and yet again I’m left clinging to some false hope that they might be delivered. Are Whistl run by some OCG that take orders and then sell them out the back door I wonder! Currently unable to find my shipment using the tracking number. I would strongly advise against any company using Whistl because you will lose business

11/05/2021

Lst

1.00/5.00

"Relates to Whistl & Thompsons and…"

Relates to Whistl & Thompsons and Morgan, new plant with Whistl then passed to Hermes, didnt fare well after 5 days drying out and being shunted around. Why does courier pass to another?? Ask Thompsons if this is normal, won't be using again.

10/05/2021

Anne

1.00/5.00

"Beware"

I read numerous reviews before writing this after noting just how many bad reviews Whistl had received. I saw that some good reviews had ‘invited’ written at the side, does this mean it was necessary to ask for them? Whatever, I found my problems were shared by others and after my third disappointing delivery of plants I will not be buying in future from any company that uses Whistl for delivery and will be sharing my experience with fellow gardeners.

09/05/2021
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