"Awful"

Awful. Just awful. Tracking number with no details. Had to phone Amazon re 'Where's my stuff'. No idea where it is or when I'll get it. Absolutely disgusted and no idea how they stay in business.

"Absolutely shocked"

Absolutely shocked. This company need investigating. During annual leave I waited in for a gift I'd ordered and paid for. I've just tracked the order to find they say they have tried and failed to deliver my parcel on days I've been home listening for the door! Then finally it states I refused to accept the parcel?!!! Who ordered parcels and refused to accept them?? I'm furious

"Not sure how this company stays in…"

Not sure how this company stays in business it really should be in the taxi business where driving your customers away is a positive attribute. Ordered a plant tub on 11th July for delivery by 15th. It is now the early hours of the 17th which is bad enough but the tracking shows "Shipment Details Created" which is dated 12th, in other words even now there is not the slightest indication of when this will be delivered, if ever ( it also suggests they have not even collected the item). I have now requested a refund from seller and will leave an appropriate review on Amazon.

Tracking Number H00IEA0035570327

"Even PLANTED good reviews cant save this companies reputation"

Even PLANTED good reviews cant save this companies image. They arnt even clever enough to change the wording in each good review which always includeas reference to Whistl's account manager, and are always from companies that use Whistl to send their items. Well you may have the cheapest delivery company in Whistl, but its your customers that are suffering, and they will soon go ellsewhere. Pay peanuts, you get monkeys !!!

"Awful Carrier"

This delivery was a living plant which was ordered on 2nd July. It spent 4 days at the hub. It is now 10th July and still hasn’t arrived. Obviously the time it has been in transit this plant will be dead. If it DOES ARRIVE! Why does Amazon use this Carrier when it has so many negative reviews. A very disgruntled customer. Get your act together Whistl.

"Clueless muppets"

Clueless muppets. Only this company can “deliver” something and say its “delayed” at the same time on their tracker. They make you wait at home all day for nothing.

"Useless"

I ordered this item based on when I could expect delivery. It was dispatched a week ago and was supposed to arrive on the 1st - 2nd July. The seller said the delay is to be blamed on the delivery company, Whistl. This delivery company is one of the worst I have come across. They have no regard of the problem caused with late delivery if at all. In my case, I ordered a curtain rod for my guest bedroom for friends arriving today. I have had to tape the curtains to the wall because of these people not delivering in the time mentioned when placing the order..... They don't deserve even the 1 star I'm loath to give

"Awful..."

Awful...
Not recommended for e-commerce.

"Worst courier ever!!!"

Of all the courier companies I've dealt with, this one has to be by far the worst!! Either the drivers lie or the tracking is useless. Waited in all day yesterday on the basis my parcel was out for delivery (as at 06.35). Only to go on early evening to see its been "with the courier" at 09.22, no further updates till I go onto the tracking today 01.07.21 to find it was "delivered" at 13:27 30.06.21 and delivery attempted at 17:03 and again at 18:03 and now showing as out for delivery again. I can categorically confirm no such attempt to deliver was made. Not only was I in all day, but I also have CCTV that proves no vehicle pulled up at the times specified. Absolute shambles of a company!!! Not only is there no way to speak to someone but the FAQs are an absolute waste of time!!

Parcel ID: H00IEA0032630500

Update: so here we are again, 06:04 and 07:04 out for delivery, but then received by courier 09:15 and 10:15. So who's out delivering and who is the courier (when I thought Whistl was the courier?!?!),

Anyway, after the chaos of the tracking, the parcel has eventually arrived.

"Feels like a pointless company...."

Really dont understand this company... bought an item from Ebay. Started royal mail 24 so assumed next day. After 3 days it says a company called whistl has it which I've never heard of so I google it. Not much info apart from bad reviews.... another day so 4 days later I finally find where I can track the parcel and then it says "handed over to royal mail".... so does that mean this company just picks up the mail and hands it to a delivery company.... what is the point!!!