"Good service"

Service we have been receiving is great. Collections happen when they say they will happen and deliveires seem to take place in a good amount of time.

"One star is too generous"

One star is too generous. The delivery driver was rude and obnoxious. He had a strop on because he had to leave our parcel with our neighbour. If he'd bothered to ring the door bell then we'd have answered the door, we were home. A terrible company.

"Constant failed deliveries"

Had two deliveries not delivered one before Christmas and one now POOR tracking disappears after supposed delivery day this is only company had any delivery issues

"paquet non reçu"

paquet non reçu

numero 8714392148508725

"What Customer Service"

011B004A41000542157001

Wrote a review here on whistl service and received a response automated I think, thanking me for review and they would look into my concern. Still no response back but suddenly on tracking my package is moving but with no date for delivery. I think it is terrible that there is no possible way to contact anyone is whistl. It is too easy to respond to a review with an automated comment to make it appear that you care when all the evidence suggests you don't.

"As a user of Whistl they have offered…"

As a user of Whistl they have offered is great service at a very good price.

"Ordered goods from Jackson's Art and…"

Ordered goods from Jackson's Art and parcel was delivered by our postie 6 days later in good order.
I was worried because of the poor reviews here...but I was very happy!

"AVOID. Parcel still not delivered after 3 weeks."

AVOID. Parcel still not delivered after 3 weeks.

Terrible customer support. When I requested for more information on why my parcel is taking so long, the Whistl representative was of no help and asked me to contact the retailer.

Things why I rated this 1*:
- Extremely poor customer service
- Extremely slow delivery. Still not received after 3 weeks.
- Lack of estimated delivery date.
- Lack of options to select what to do if I am not at home. such as safe place or neighbour.

EDIT: Parcel delivered after 1 month, 8 days. <--- EXTREMELY SLOW from Europe to London.

"So after waiting over a week for some…"

So after waiting over a week for some sort of update or to be able to track my parcel...as ive heard so many bad reviews on whistl! How do you even contact anyone at all ? How can I track my parcel? Having my mattress would be lovely!! Help!

"Ordered a pregnancy pillow more than a month ago!"

Ordered a pregnancy pillow from CosiBaby at the beginning of December. Company says that they shipped, I have a tracking number as well. Today, being in my third trimester and very uncomfortable while sleeping (as you can imagine) I tried to contact them via phone, and no luck.
Still wishing that I would receive before my baby is out, considering the discomfort I am going through, but loosing hope. This kind of items are not cheap so buying another pillow is not the option when you have to buy things for your baby....

Shameful.... thought Hermes was not good but this company came to show me that there is worse out there!

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