"If you sell to consumers DON'T USE…"

If you sell to consumers DON'T USE WHISTL! Utterly useless, no transparency for the recipient as to what company has the package or when it might be delivered. They have my live plants, shown as being Out for Delivery, then With Carrier, then Out for Delivery then Delay in Carrier network etc etc. Proper courier companies will give a timed delivery window and allow tracking of the driver so the recipient knows exactly when to expect the item.

"Whistl speed - zero mph."

Whistl have had my plant order for a week - I have no expectation that the plants will be alive when they arrive - if they ever do. Can't contact them, can't contact the actual courier who apparently has them. A real crap service. Not sure why I even gave them one star!

"Disappointing"

I bought a Mother’s Day gift and I was told it was going to get here in time. It’s clearly not. I’m so disappointed. I don’t understand why it’s taking so long.
The parcel tracking was only updated today after being behind for over two days.

"Missing Package"

Hi,

Was told my order would be delivered by you today. Continued to be told this all the way up to the time I was told it would be delivered before (8pm). At which point I then get a 'sorry it's late' message but nothing more. I've been getting messages since this morning saying it is out for delivery and now suddenly it's vanished and all your tracking page says is shipment details created, with no explanation of what that means.

My tracking number is H00IEA0002433746.

Please let me know what is happening here.

Thanks

"Could you track my parcel it’s 2 days…"

Could you track my parcel it’s 2 days late already and is for northern day I ordered on the 4th
L123041000010537001

"Poor delivery"

Was suppose to get parcel which I had notification to receive by the 10th however still no item.
The parcel contains mother's day gifts which I'm clearly not receiving in time.
Tracking service has not been updated either & had no help whatsoever.
Basically spent £50 on items as well as delivery to not come in time....


L1211321000084476001

"Poor tracking service and still no delivery"

Order was dispatched on Friday - due to be delivered on monday and on tracking it just says shipping details generated and thats it?? Going by all the other reviews I imagine I will never see the item I ordered. Don't understand why anyone uses them!

"Appauling Service"

Unable to contact, tracking details never updated, lost my item..! Very poor customer experience.

"First Class"

We have received first class support and assistance from Whistl, especially from Victoria McAfee, Account Manager.

"Absolutely atrocious"

Absolutely atrocious. Every time I use a company that has these cowboys to collect from them I have problems with the deliveries. Just hand directly to Royal Mail instead. At least then we know our goods get delivered.
I ordered a Mothers Day gift for my grandson to give to his mother but although it should have been delivered by 06/03/21 I still haven't received it on 15/03/21.
Thanks Whistle for wrecking my grandsons intentions on Mothers Day. You're an absolute disgrace.
Every company what use Whistle are on my "NO GO" list as you just don't know if you'll get what you order.