"Alles zur vollsten Zufriedenheit!"

Schnelle Lieferung. Produkt wie beschrieben. Alles wunderbar.

"Retard, pas de suivi..."

Commande passée le 16 avril. Toujours aucune nouvelle de l'expédition. Aucune information accessible sur le site. Mail envoyé à l'adresse de contact mais pour le moment aucune nouvelle... si j'avais su je n'aurais pas commandé sur ce site !!!

MAJ : c'est bien de prendre sa plume pour écrire un commentaire digne d'un romancier, mais en définitive j'ai reçu un mail m'indiquant que le produit n'était pas disponible auprès du fournisseur... voilà voilà. La suite de l'épisode se passe donc sur un autre site, où le produit est disponible. Donc mon avis restera le même !

"Schnelle Lieferung"

Schnelle Lieferung

"👍👍👍👍👍 "

👍👍👍👍👍 👍👍👍👍👍

"Playtower ordered in December never arrived "

We ordered a big playtower December first 2023 which was supposed to arrive in April 2024. It was a Christmas present for my daughters. Order Number was 42183
At first everything seemed fine, we received a confirmation for our order and payed via Klarna. Mid-March I contacted customer services about the shipment and the supposed arrival date because I hadn’t heard anything in month and April was just around the corner. Additionally for big shipments like that you usually have to be home. The reply took 4-5 days which was ok I guess. They told me my order would arrive April 15th to April 25th. We were all very excited about these news. On the homepage however I discovered that the playtower I payed 1100€ for (due to a 200€ coupon, because it wouldn’t arrive right away but in April) was now supposed to cost 2800€. This already made me shift a little. Exactly 8 days after the support had contacted me Klarna refunded the money for the playtower.
Pay attention!! Petit seal had NOT contacted me in any way about this!!! I had no idea what had happened.
I immediately contacted customer services via instagram, so Support contacted me via email maybe 2 days later. It was said that they are sorry, due to inner conflicts within the firm which nobody could actually sort out completely, they had to cancel my order but they could offer me a different play tower with an extra little playhouse.
I double checked the website only to see that almost every playtower, except for the one that was offered, had been sold out.
The one offered was in no comparison to the one I had ordered (I ordered hippo hopper— now called Adventure Club retreat Generation 2 and was offered happy hangout— now called Summer lookout Generation 2 ). The firm leaves me seriously disappointed and shocked.
I suppose they sold too many playtowers and then prioritized the orders for 2800€ over the ones with coupons. Instead of prioritizing the ones that had ordered and payed months ago. Or it is just a big scam and these playtowers don t even exist at all. I am never going to order there again and hope nobody else will.

"Excellent et très rapide.je recommande…"

Excellent et très rapide.je recommande cette société sérieuse.

"Sehr günstig"

Sehr günstig, sehr professionell, schnelle Lieferung. Immer wieder gerne

"Hou ervan"

Hou ervan. Geweldige service en snelle verzending

"Wunderbare Erfahrung"

Wunderbare Erfahrung, tolles Angebot und schneller Versand. Der Kundenservice war sehr hilfsbereit

"Glückliche Kinder, glückliche Eltern"

Die Kinder haben seitdem wir die Spielsachen bekommen haben, nicht aufgehört zu spielen. Tolle Qualität und schneller geliefert als erwartet.