"DO NOT USE THIS COMPANY!!!!"

DO NOT USE THIS COMPANY!!!!!
Worst experience I’ve had with a travel company. Our hotel we booked was uninhabitable I wouldn’t even keep an animal in there. Bed bugs crawling all over the beds, lights falling off the wall a foul smell, mould & damp, wallpaper falling off the walls. Prostitutes in and out other rooms all night the list goes on. It was like a horror movie. We were forced to sleep in the lobby till we could get public transport and leave first thing in the morning as they said there was nothing they could do. We spent 3 days travelling back & forth to the hotel trying to get a refund to pay for alternative accommodation. Eventually they agreed and have sent it back to this company and now they still refuse to refund us our money even though we have proof they have been forwarded the funds back to them. Even after many phone calls and emails still waiting!!! !
AVOID AVOID AVOID !!!

"Erstattung erst durch Barclays."

Ich habe bei Rehlat im Dezember 2022 und Januar 2023 zwei Hotels für insgesamt über 3.500,00 € gebucht und diese innerhalb 2 Wochen wieder storniert.
Nach gut 5 Wochen E-Mail-Verkehr mit Vertröstungen und Ausreden habe ich bei Barclays einen Antrag auf Rückabwicklung der Zahlungen gestellt.
Wegen des sehr hohen Arbeitsaufkommen wurde ich auf Nachfrage darüber informiert, dass die Bearbeitung bis 4 Wochen dauern kann.
Heute fast exakt nach 4 Wochen habe ich von Barclays die Rückzahlungen bis auf den letzten Cent erhalten.
Von Rehlat habe ich bis jetzt, also nach fast 10 Wochen, keine weiteren Nachrichten, und wie vermutet auch keine Rückzahlung erhalten.
Ich kann nur dringendst von Buchungen mit diesem Unternehmen abraten, da bei Stornierung die Wahrscheinlichkeit einer Rückzahlung meiner Ansicht nach nicht sehr hoch ist.

"Refund from Rehlat"

I tried to call many time after 60 working days over, but no refund, but nobody respond properly, later I got a mail from Ms. Sravani, who resolved very quickly and I got refunded.
Thanks, Ms. Sravani for you quick response!

"Estoy esperando una devolución desde…"

Estoy esperando una devolución desde hace un mes, cuando tendría que haber tardado máximo 10 días.
Esta es la reserva GL1466267 que me tienen que devolver, 207 euros.
Al call center no dan soluciones y no responden a los mails.

Habrá que denunciarlos a nivel internacional, es un fraude!!!!

Me han enviado una respuesta que me han hecho una devolución el banco pero no me ha llegado nada!!!

"The worst experience of my life"

The worst experience of my life. First they didn't booked my ticket and keep asking to pay more.
Second when I asked for refund they keep saying wait for 20 working days I waited 20 working days, then they said wait more 5 working days and again I waited 5 working days more.
And then they said you will get the feedback in 24 hrs and still no mail or feedback I got
Do not trust these people's they are totally doing scam and fraud.

"Thanks for kamel"

Thanks for kamel

"No Refund - 7 days and waiting and no hope after reviewing the reviews"

Omg, i booked last week, and they keep promising my refund, After reviewing the review, I don't think I have any hope of getting my refund back. It looks like a scam center; does anyone know where their offices are in the UAE?

"It has been over 5 weeks since they…"

It has been over 5 weeks since they have told me to wait 10-12 working days to get my refund.

I have sent them numerous messages but absolutely no response. Please stay away from this company.

"thanks Mr Mohamed Salah for his good…"

thanks Mr Mohamed Salah for his good dealings and assistance, He sent me the ticket quickly

"Rehlat one of the worst ever booking…"

Rehlat one of the worst ever booking site. Its been 3months i am waiting for my refund money still i did not get same. When i call them same answer they are giving our finance team will contact you with 24hours but its been 3 months they did not answer my mails even last time i wrote my review after some days they send me form to fill i do that but still i am not getting any response from them. They are just playing with me. please never ever believe or trust them they just like to steel your money. And that ticket which i booked it was for my friend who lose his mother and he was not able to do last rights for her because this Rehlat.