"Hi totally inaccurate and incomplete…"

Hi totally inaccurate and incomplete information on me it's a pity Barclaycard has been totally screwed by using them

"Complete and utter bunch of imbeciles"

Complete and utter bunch of imbeciles! 6 accounts on my report, not even in a name or DOB close to mine. Raised a dispute Jan 20th. The information is still on my file. Disgusting company. Playing with peoples lives !!!!

"Shamelessly unprofessional and irresponsibly innaccurate"

This company holds inaccurate information and makes changing it close to impossible. They claim my score is impacted by my not being on the electoral register or having a mortgage. Both of these claims are inaccurate and I supplied proof of both almost one year ago and received confirmation of receipt. Nothing has been updated. These people are dangerous as their lack of care and professionalism negatively impacts people’s lives. Experian has no problem in recognising my status on the electoral role and that I hold a mortgage.

The most frustrating thing is that nobody ever asks for a credit score, it’s provided to us without request. The onus is on the provider to get this right, not on the recipient to chase up and correct Transunion’s mistakes.

Here’s an idea. How about someone from Transunion gets in touch and sorts this out? My next stop is the FCA.

"Rubbish"

Rubbish, take weeks to reply to a query, and then when they do, they don't even answer the question.

"incorrect default was placed on my…"

incorrect default was placed on my credit file, raised a dispute on transunion, no response at all. equifax has corrected this default.

"Got the wrong information around me…"

Got the wrong information around me being on the electoral roll (Experian and equifax have the right info), refuses to update and now my mortgage application in jeopardy

"Complete waste of space"

Complete waste of space. Don’t waste your time and money.

"AVOID"

Simply useless. These people hold incorrect information and make it very difficult to dispute. They have prevented me to do my self assessment online which has lead me to get fined, just because these people are highly incompetent. I am quite shocked by the fact that HMRC are using this company. AVOID!!
I am going to request that they delete the data they hold of me, which they keep saying the can hold by law, we'll see.

"Get people in who can do the job!"

I would give zero stars if I could. I was alerted by an issue with my credit report (identity fraud).I disputed this which unfortunately goes through your company and you come back saying your pretty much ignoring it. Its a good job I contacted the bank so they can do your job for you! Hope you read this as you really need to look at your employees dealing with such matters as this is highly unacceptable and to be honest SHOCKING!!!!!

"Very unreliable and inaccurate information"

This credit agency is awful, it takes weeks for a reply to the simplest of queries. The website is a nightmare. My credit report is showing so many mistakes which seems near impossible to sort! Bothe Experian and equivalent are quick and efficient at get my report correct and up to date. I think it’s shocking this agency is classed as one of the 3 that lenders look at!