"It feels like a scam."

It feels like a scam.

I have good score in Experian and Equifax. Recently needed to buy something from a online store which offers monthly credit based on CallCredit report and without any information my credit application was declined.

It feels like a scam, because now you go to their website, try to get a £2 report but fail for technical reason (!), then you have to go for monthly option to see your credit score. Basically all the the credit agencies do this. Our Govt. should do something about these companies.

"Great service easy to use just what I…"

Great service easy to use just what I required.
I would recommend the Callcredit Credit Report service.
It is the best one I've used and its an instant service.

"The worst credit reference agency…"

The worst credit reference agency going. Every check I’ve ever had that uses Call Credit are declined. I have good credit ratings with both Experian and Equifax and am able to obtain credit easily if companies use these CRA’s. There has to be something very fishy going on if people with great credit ratings on the other two agencies have Poor ratings on CC. It doesn’t add up. Bunch of absolute money grabbing scam artists.

"This is one disgusting and terrible …"

This is one disgusting and terrible Company, manufacturing and putting bad credit and current account that never existed on my credit report while I scored excellently on highly rated credit review companies such as Credit Expert.
This company has no class and totally un-credible and how they are allowed to operate and destroy peoples lives is beyond me in this day and times.

"Avoid like a plague... if you can!"

Shocking. Despite having high score on Equifax and Experian, very low score with Noddle/Callcredit. The only thing they suggest is to pay £30 to have access to my file so I can check what's wrong. Not going to pay a pence to fix errors they must have created - no problems with any other credit score company as stated earlier.

Initially they showed that I'm not on Electoral Roll - I have supplied them with evidence that I am registered - it's been now a year, and they have still not updated their records.

How this type of company can actually operate legally is beyond me. It's gambling with people's lives.

"Total Idiots"

Had my credit card dropped from 5,500 to 500 due to there report which has total rubbish on it as i have never owed a penny which i haven't payed back, not happy at all!

"Horrible Customer Service"

We ended up using Callcredit because they took over from the previous company we used. They seemed good at first as they matched the prices and everything. Later we decided to go with a different company that suited my business' needs better for complying with anti money laundering regulations. I called the company to cancel my service and was advised to send an email stating so. I did this and didn't hear anything back. three months later I am being sent an invoice for the next year's subscription. So I call again and once again am asked to email. I finally get a reply stating as I had not given three month's notice from the renewal date so I had to pay for another year of the service. I highlighted the fact that the invoice date was more than three months after my notice. The person I spoke to agreed to look into the exact renewal date for me and get back to me. Instead they took the money from the direct debit they had set up. After calling again I was promised a call back, which never happened. Disgusting that they have no pro-activity in their approach to dealing with customers. Avoid at all costs!

"Unresponsive staff who have no supervision or management"

There was a mismatch between the personal credit report I bought from them and the information they supplied to the bank I was dealing with. The bank had used their services to check my background before opening my account. The bank were very helpful and pointed out this mismatch to Callcredit, Callcredit told the bank I had to call them to resolve it. When I did this I was told by Callcredit there was nothing wrong with my report and I should speak to the bank. When told that I was phoning at their suggestion they said there was nothing they could do but I should go back to the bank. I asked the agent if I could speak to a supervisor to resolve this as I needed to process payments for my new business. Was told there was no one available. I would have to fill in a form and make a complaint. No sense of urgency or empathy. How many other people have had similar refusals because of the inaccurate systems they seem to operate and refuse to correct?

"Absolutely appalled by this company"

Absolutely appalled by this company. Attempted to get my credit score but was told I needed to send documents to verify my ID when I haven't had problems accessing my report with either Equifax, experian or noddle. I have now noticed on my bank statement they have charged me a months subscription. After calling to complain I am apparently not liable for a refund despite not using their despicable service.

"I had complained few times and their …"

I had complained few times and their answer was always just a generic copy and paste... and link to Financial Ombudsman. Poor customer service.

I have a feeling this company has no experiences how to calculate a credit score in a proper manner. My credit score is Excellent in both Experian and Equifax (very close to max value) so I really don't understand why Callcredit (Noddle) are using "random" calculations as this really doesn't make any sense.

And what is really interesting, imagine that if I made a voluntary early repayment of £5K on car hire and they (Callcredit) decreased my credit score, isn't it funny? Both Experian and Equifax increased it of course based on only this change comparing to previous month.

My credit card balances are all 0, not using any credit at all except car PCP which will finish in a few months. I am on electoral roll for ages, never missed any payment ... and for CallCredit I am "Good" only, where for Experian and Equifax I am of course Excellent just a few points bellow the max vaules.