"Very helpful"

Thank you for all your help. Very helpful and professional.

"Argumentative staff and a total lack of…"

Argumentative staff and a total lack of respect with my query. Called by different names by people who had clearly not even looked at my file.

"Very happy with the prompt and positive…"

Very happy with the prompt and positive help I was given to resolve my issue.

"Great Service"

Great Service, very quick in answering my emails and got my CCJ sorted out.

"Good service"

I had a problem accessing my TU Protect account to check an alert in an e mail. They were very helpful in identifying the web address I needed.

"Excellent Service Would Recommend 100%"

Excellent Service Would Recommend 100%

"Took a few times to get my issue sorted…"

Took a few times to get my issue sorted but in the end it was resolved.
Speedy replies to emails etc..

"They helped get a credit report (not…"

They helped get a credit report (not score) via mail as I don't have 3-5 years in UK as needed. They sent the report fast and for free with an explanation book

"Very helpful and resolve my issue very…"

Very helpful and resolve my issue very quickly. excellent customer service.

"One star because I cannot give a…"

DO NOT USE THEIR SERVICES!!!!

One star because I cannot give a negative score.

They have not updated my score since last November. I called and I was told to go to the lender. She was not willing to look into my case, she was confident that the information they provide is correct without even having a look. My concern is that how on earth would 2 different lender provide incorrect information?
The lender quoted what information they sent to them and it has not been updated for months.

Their lack of professionalism and negligence is way beyond my imagination and the reputation they have clearly speaks for themselves. Such company should not be authorised by the FCA.

I just do not want my data being shared with them any longer.

UPDATE:

I have just checked my score and balances on Capital One's Credit wise and all my balances are CORRECT and were dated a month back. Shocking!!!! I am 100% sure Capital one received the information at the same time as the Callcredit ( Transunion now) but they do their job PROPERLY!!!

I WISH I CAN REJECT CALLCREDIT OR TRANSUNION GETTING ANY INFORMATION OF ME!