"Selling incorrect information to Organisations"

I am going to make, EXPOSING TransUnion (formally Callcredit) a lifelong project, as they have ruined my career due to incorrect information being applied to their non consumer credit report, a paid for service by organisations who wish to perform screening on potential employees/contractors. I lost out on a lucrative contract with a prestigious organisation, because Callcredit/TransUnion didn't remove an annulled bankruptcy from their background checks and employee screening report. Which resulted in me failing screening and having to take a lesser role; as I couldn't afford not to be working. This is a strong warning for any organisation that is thinking of using Transunion's background checks and employee screening solution; the information presented may not be accurate and you could end up losing out on a great candidate, or being subject to court action yourself for discrimination. I am pursuing court action to try and retrieve some of my financial losses. TransUnion are a hideous organisation and have been taken to court many times in the USA due to a complete lack of care in reporting people's credit information; it's about time TransUnion were put through the same anguish and torment they are causing 'everyday people'. A message to the 'everyday person' check your reports regularly, and asked the credit reference agencies to provide you with ALL reports where your details are being published/sold. TransUnion, I look forward to seeing you in court !!

UPDATE 15.04.19: No response from TransUnion (Callcredit); who managed to reply to the recent 'bogus' high star ratings! You should be focussing more on the consumers that you've upset, as we are the ones that will want retribution.

"applied for credit through V12 finance(…"

applied for credit through V12 finance( which i have just finished a 3yr finance agreement ) who use Callcredit and was told i was a risk and declined, i have never missed a D/D of S/O payment in my life, which includes a 30yr mortgage and a 30yr secured loan, both paid in full, because of circumstances out of my control, a car loan fell behind, which was fully explained to the lender, i was declined finance and told i was a risk

"This is by far and away the absolute…"

This is by far and away the absolute WORST company that I have ever dealt with. How can they be regulated by the FCA when their company acts in such a criminal capacity is frankly beyond all reason. The latest scam they are trying to get me to do is paying for their Noddle Improve. On the pretext that I buy it they will increase my score! How can this possibly be legal? This is absolutely abhorent and the fact that are playing with peoples very personal financial data simply beggars belief. The FCA don't want to know and they push you to the ICO, the ICO stumble over it not knowing what to do and then the FOS sit there and they have not got a clue either. Look the FCA is responsible and they need to get this dealt with and REMOVE their licence to practice this is quite simply the ONLY way to end the misery for countless thousands of people. There needs to be mass media intervention to hold these bunch a scam artists to public accounatbility. If the national media got involved there would be a groundswell of anger towards this truly vile company that the FCA would be forced to act. I have never, NOT EVER, come across anything like this. Why is it that Experian and Equifax can act legally and lawfully yet these criminals have a licence to act from the FCA and they are not held accountable?
They need shutting down FAST.

"Terribly poor service"

Terribly poor service

Callcredit are showing a loan with near on £1000 balance on my account that was settled years ago. I have raised a dispute and nothing has been done. I spoke to the loan company and they say they had recently received the query from Callcredit/TransUnion and confirmed with them that the account had a zero balance. To date this is still showing a debt outstanding.

Emails are being ignored as well. I would give 0 star if possible.

"BEWARE OF THIS credit reference agency"

I have recently raised 20 plus corrections for this terrible credit reference agency.

To all reading these reviews please email the information commissioner with your concerns as this credit reference agency has cost me my job. I have all my siblings credit cards and mortgages and all financial affairs linked to my name including addresses where I have never lived or used. I even have a house which I didn't purchase on my report. The worst one of them all is call credit/noddle. Terrible service and beware of them. Email your complaints to them. Not worth using. I woudlnt rate them 1 star if i could. Next step for me will be the local press and national.

"Fantastic customer care"

I had received a bad credit score as a result of account takeover fraud. The company concerned had allowed a fraudster to access a dormant credit card, change my address, order a new card and then do a test transaction which then became an outstanding debt against me, The company were then giving me the run around and lying to me about what they were doing and what was happening. It was taking so long to sort out and I did at first believe them when they said Callcredit/Transunion were to blame. I was then contacted by Gemma (sorry don't know her surname) from Callcredit, despite me being very abrupt and angry she remained calm, she was very understanding and extremely helpful. It transpired that the credit card company had not been doing what they should have (they finally admitted this) but Gemma advised me and helped me to sort it all out. She personally spoke to them, emailed them and followed up on correspondence extremely quickly. She kept in contact with me, keeping me updated and keeping me sane, completely ignoring the fact that I had started off as the customer from Hell. I honestly can't praise her enough, she even contacted me this morning to confirm my credit score has been restored and she had personally checked it was now all ok.

"Great service and knowledge from Nicole…"

Great service and knowledge from Nicole Kelly, she made the whole process simple and I'd recommend her to anyone.

"Call Credit solved the problem…"

Call Credit solved the problem efficiently and promptly and with a very satisfactory outcome - just what i wanted. Thank you

"I have just finished an IVA on…"

I have just finished an IVA on recieving my report I notice a discrepancy on an address
The gentleman whom I spoke to was courteous and very helpfull and listened to my concerns
Told me to reply to a link he sent giving details of my information to this he was really good and eased my mind
Thank you
Paul

"clear communication…"

Very helpful and clear communication and fast response via email.