"Credit Report L76800134"

Credit Report L76800134 - Amy who dealt with my complaint was clear, concise, polite and very helpful. Great customer service.

"Dealt with my request very quickly."

Dealt with my request very quickly.

"Great service"

Great service. I found an error in my file and reported it. The sorted it out within 2 weeks keeping me informed every step of the way.

"Well I come across an issue"

Well I come across an issue, and make contact with transunion, and I'm pleased to say, the problem was sold within the month, they kept me updated within that month, very happy with the service. So thanks John Verhees.

"Sorted out an issue with my credit rating"

Very happy with the service provided in sorting out an issue with my credit rating which had dropped owing to a delayed first payment by direct-debit which was then classified as being ‘behind on payments’. Not my fault as I’d provided all necessary bank details in good time. First time I’ve ever had any such problem in over 60 years. I didn’t have to do anything and the problem was resolved efficiently and quickly by direct contact with the lender on my behalf. I’m convinced that it would have taken a lot longer to try and resolve it myself. My rating is now almost back to the previous value and should reach full correction within a month or two.
I am very happy with the advice and subsequent service that I received.

"I sent in a query it was replied to…5*"

I sent in a query it was replied to very quickly I still had a question sent it back to Trudy who gave the answer and also told me how to do it..great customer service.

"Viktorija and Annabelle were very professional and…"

EViktorija and Annabelle were very professional and helpful and sorted the problem out for me thank you excellent service although 2 others fobbed me off these two ladies sorted the problem

"Amelia assisted me with my query…"

Amelia assisted me with my query promptly and politely. Many thanks

"Molly from the Ombudsman was so prompt"

Molly from the Ombudsman was so prompt in contacting me and dealing with my complaint.

Due to my emotions running high over the months trying to resolve the issue and getting no explanation of the problem or contact requested.

It was reassuring to have someone with knowledge of the law independently look at the issue and advise on the options I had in a fair manner.

"Laura was extremely helpful and…"

Laura was extremely helpful and followed up my inquiry and promptly replied when things had been sorted out.