TransUnion UK

Money & Insurance
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410 reviews
Overall Rating
Customer Reviews about

TransUnion UK

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Judy Addison

5.00/5.00

"Amy was very helpful"

Amy was very helpful, especially since I had never experienced all this before and it’s been a huge support to me.

20/08/2019

tomas

5.00/5.00

"Great support from Annabelle helping me…"

Great support from Annabelle helping me out to sort out my blocked account. Very prompt response

19/08/2019

Vito

4.00/5.00

"All was good"

All was good. Communication was perfect and very fast replies.
Just a small issue that I have had a fraud and TranUnion couldn't do nothing to "protect" me.
I think is the system which is completely wrong...

19/08/2019

Howard Anthony Christopher Snook

5.00/5.00

"A reliable company at last"

After months of trying to get a Credit Report from various companies, TransUnion UK replied immediately to my enquiry. Trudy understood the problem I was having and sent me a Credit Report within days as well as the offer of further help. Excellent service and will recommend this company to others. Thanks for everything Trudy.

18/08/2019

MGL

5.00/5.00

"Excellent App and Customer Support"

Excellent app. Very clear and user-friendly.
Dispute raising function is very helpful indeed.
Fast, considered and detailed response from the Customer Care Team too.
Amelia has been particularly responsive and helpful. Thank you.
It is for these reasons that I have recommended the Credit Monitor app to my support worker at a DV support agency.
I think it is the perfect app for assisting survivors of financial abuse in rebuilding their credit score in an easily accessible way. This type of assistance is crucial to achieving and maintaining financial independence and ongoing recovery. Thank you.

13/08/2019

Sun Shine

5.00/5.00

"Excellent customer Service"

I raised a dispute to be removed from an associate and I was extremely impressed at the speed in which it was dealt with by the consumer team. This is a customer service at its highest standards.

Thank you team for such an efficient Service.

13/08/2019

Suzanne Lycett

5.00/5.00

"I raised a dispute against an…"

I raised a dispute against an association on my credit file which was dealt with swiftly and efficiently by Trudy. Great service, thank you.

13/08/2019

Sally-Ann Parnell

5.00/5.00

"I needed a password due to being a…"

I needed a password due to being a victim of identity fraud in the past. Laura was Fantastic and got the password to me by post the very next day

13/08/2019

Graham

5.00/5.00

"I was the subject of identity theft to…"

I was the subject of identity theft to set up a 'ghost' insurance policy. Neveen was a great help in setting out a letter of correction with suitable text to alert those making a credit check on my account, with a request that they establish identity via a password.

13/08/2019

Adnan Ahmed Shah

5.00/5.00

"Reference BD3173255 as per previous…"

Reference BD3173255 as per previous remarks I have re sent you the email just now from same email that I have registered with at Trust pilot to your email address provided please action

Regards

Adnan

12/08/2019
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