"Not delivered "

Two orders, one for me which was deliverd, other order of two hampers to be sent to another address (Brother) has not arrived. Tried getting in touch with company multiple times.

"Lovely hamper"

Beautifully packaged and promptly delivered Christmas hamper, recipients were delighted. Ice packs included to keep everything chilled. Good communication.
Love these cheeses.

"Ordered 3 hampers"

Ordered 3 hampers. Total cost £285, paid next day delivery. Only one hamper arrived. No one answers the phone and nothing delivered in time for christmas!! USELESS.

"The service is excellent"

The service is excellent. My query was dealt with in 24 hours. I can not recommend this company enough!

"Great Service & Product"

Easy to order with great communication from Natasha in customer services. The hamper arrived in time and is presented beautifully. All the cheese has a best before date of at least 5-6 months.

Would highly recommend.

"Ordered some Christmas gifts on the…"

Ordered some Christmas gifts on the afternoon of Friday 13th December , easy to navigate website , items arrived Sunday morning well in time Christmas. Very impressed with the best before date on the items and look of the gifts I got . Thank you

"I bought the Snowdonia Cheese company…"

I bought the Snowdonia Cheese company £45 Hamper (Straight from them) not from Amazon. It was for a present for Christmas. I was so impressed with it, I bought another one! This time the delivery was not so quick and I emailed them. They emailed back the same day and DHL had lost the parcel and they were sending a new one. Came next day but one of the cheeses was slightly broken, which would have been ok if it wasn't to be a present. I emailed them and they sent a replacement the next day, actually sent 2! Excellent customer service. True mark of a great company when things do go wrong they fix it straight away and go the extra mile. I am telling everyone about this company. I will be buying again!

"Cheese & Beer lovers hamper with NO BEER"

Ordered Cheese & Beer lovers hamper. When wrapping to give to beer lover for Christmas checked contents to see what the beer was and there was no beer! Too late to get a replacement in time. After ignoring emails for several weeks (by which time return/replacement was not an option)they eventually promised a refund. Has never arrived. Paid for it Nov 23, no refund as at Dec 24! A pity as the cheese is let down by dreadful customer service.

EDIT following this review they have emailed to say they are refunding. I have has this promise before so I shall wait and see before amending stars.

OUTCOME full refund received but a year late!

"Excellent experience again"

Excellent experience again. I messed up my online order but phoned up and spoke to Dan who rectified this immediately. I love this cheese and ordered a gift for my daughter too! I received my order the next day and items were in perfect condition. Thank you!

"outstanding service delivery and product"

outstanding service delivery and product