"All good."

Price was competitive and any questions were answered quickly. Slabs were delivered on the day I requested. Excellent.

"Poor service"

Ordered 2 pallets of slabs. The first pallet, although very delayed in delivery time, were really beautiful slabs. 4 weeks on, no sign of the 2nd pallet. I have had the wrong slabs delivered, and been promised delivery several times of the correct ones. I am still waiting. Lovely people on the phone, but sadly, promises of delivery are yet to happen.

"Quick to take your money but no goods!!"

Quick to take your money!! Ordered 23sq metres of slabs off their website on 2/4/23 stating 3-5 working days for delivery. Waited 7 working days and was told it has been shipped and was with their local delivery depot who will contact me. Heard nothing a week later so chased again and told by a different member of staff there are issues and it hasn’t been shipped. Immediately became suspicious and asked for a delivery date but was told they cannot confirm. I have requested a refund and was told it will go to accounts, this was a week ago. I have threatened a section 75 if I do not have a refund issued by the end of this week as luckily used a credit card. Avoid this company!!

"Excellent service"

I have recently ordered 140 sq metre of Autumn brown tumbled paving slabs. On initially reading some reviews I was nervous about ordering. However, on speaking/messaging with 3 different companies who could provide the same product, I decided I had a better initial feeling with paving superstore and therefore went with my instinct and placed the order. Sam in sales was helpful in providing product options and also in looking for a delivery method that suited my needs. Everything arrived on the day it was meant to and having started to lay the flags I'm very happy with the quality. I will certainly post a picture of my new patio area when completed!

"Very poor service and really hard to get hold of"

Placed an order for some slabs. Website showed in stock and delivery usually in 2-4 working days. It’s been nearly two weeks. Live chat them and you wait an eternity for an answer leave your email and they take days to reply. Apparently they’re having logistical difficulties. No mention of that on their website. Really quick to take your money then you can’t get an answer out of them. If you want a company you can rely on don’t use these.

"Excellent company/products"

Excellent company to deal with. Great product, quick delivery and if there any issues with paving slabs once delivered, they resolve your issues swiftly. Highly recommend 👍

"Patio circle"

Fuss free and painless.
Very happy with product

"I cancelled my order they will not give me my money back! DO NOT USE THIS COMPANY"

i cancelled my order as they could not fulfil it in my timeframe even though i asked 3 times if they could before i purchased from them. Then they would not give me money back. DO NOT USE THIS COMPANY

"Problems with delivery (these things happen) but subsequently resolved."

Unfortunately on the day the paving slabs arrived the pallet fell from the delivery lorry and broke all but a few of the slabs and despite rearranging for a new pallet to be delivered (before the contractors had left site) the new pallet was not delivered as agreed and we had to pay for an additional days labour. I explained this to Paving Superstore MD Bruce Read, who, having looked into the circumstances offered me a refund covering the additional cost to me, as he could see the cost of the delay was not down to me. A really professional approach to the problem as many suppliers would have blamed the delivery company and claimed it was nothing to do with them etc but credit to Mr Read he took ownership of the problem and we resolved the situation. The paving slabs were great and the after service even better so would highly recommend.

"Excellent customer service"

Initially struggled to find the product I was looking for but with the assistance of the staff and the overall clear communication I was pleasantly surprised with the efficiency of the service.
Definitely considering ordering from them again as the staff were attentive to my needs.