"I was sent incorrect product"

I was sent incorrect product. Thinner than the one I ordered. I didn't notice at first and the shop pushed the blame onto their supplier and said that since I already used some of the package they can't split the one they have to exchange the rest (I needed at least some thicker slabs).
Funny thing is when I started laying the slabs, lot of them were discoloured, few were broken but I assumes it's the way with the discounted stock (that's what the website said) and I had ordered more to account for that. But apparently I got new, more expensive stock so I find it mediocre at best.
In terms of customer support, they are at least replying really quickly, even if they don't have any good solutions to my problem.

"The website is easy to use"

The website is easy to use, reserve judgement until I receive the slabs

"Ours is a narrow track 20 m from the…"

Ours is a narrow track 20 m from the road but the driver was very calm and willing.

"Generally placing an order was easy and…"

Generally placing an order was easy and smooth. There was a mistake with my order but this was rectified very quickly and with no fuss.k

"Shopped around and was the best value…"

Shopped around and was the best value for money. Love their range and prices of corten products. After buying a bird bath/water feature bowl and now looking at there corten walls.

"we ordered our slabs and the delivery…"

we ordered our slabs and the delivery was really quick, i would recommend them to anyone.

"Excellent service"

We ordered our paving and the next day were phoned to confirm the order and to arrange the delivery day. When thry were delivered, it was straight forward and were kept informed of the delivery process. It was all very straight forward.

"Top quality paving."

Paving slabs are great quality and only one arrived slightly cracked. Very impressed!

"Excellent!!!!"

Excellent!!!!

"still laying the slabs but all…"

still laying the slabs but all delivered on time and have done 1 of 3 pallets so far, quality seems good and price was good