"Great custimer service great pei e…"

Great custimer service great pei e would recomend

"Windows fitted quickly and efficiently…"

Windows fitted quickly and efficiently no mess or issues would recommend.

"Very poor Service"

I found this company useless on after service. I wrote a review a few weeks ago concerning a problem with windows. The review was about having to wait for fitters to replace glass or rather not replace glass.
I rang the company on April 7th,i was given an appointment for fitter to come and measure glass. Following this I was give a date of 27th April for fitting.
I waited 12 weeks, due to various excuses for fitter not arriving on four appointments. Numerous phone calls and emails got me more apologies and excuses why work not carried out.
Finally I got to speak with a Manager /director who stated that the paperwork I had stating a 10 year warranty was invalid because the company had been taken over some time previous. I asked why I couldn't have been told this 12 weeks ago instead of being told that fitters would arrive. He agreed to carry out work as a good will gesture and asked me to remove my previous review. I was given a date again for replacements for the two pieces. On the date given, a fitter arrived with only one glass and that didn't fit as previous fitter had measured wrong. The fitter, Paul, measured again the two windows. I contacted the company, another fourty minutes waiting before being answered, to be given a date of 14th July for replacement. This was now 14 weeks since initial call.
July 14th,fitter Paul, returns with 2 pieces of glass, right size, some 25 later job complete.
How a company can run on such lack of organisation and poor management leaves me aghast.

"Steve is a brilliant rep"

Steve was fantastic with us. He is very knowledgeable, honest and clear with all the details. Couldn't recommend him enough.

LS3891 -R-

"Dn10046"

Brett was very helpful and such an efficient service. Thank you.

"Front door install June 23"

Initial experience was good, measured up, sensible price and fitted on day that was promised Installer was good - however door wouldn't latch without force Then ensued a lot of messing around, phone calls, missed appts etc. Craig (Contracts Manager) came and and sorted out within an hour today.Quite stressful experience but sorted after 2 weeks.

"Great customer service"

Great customer service, Jack very friendly and helpful and the process of sorting new guttering was smooth.

R

"Whole process was incredibly easy and…"

Whole process was incredibly easy and Mike was extremely friendly explained each step!

Highly recommend!

"Hu1356 R"

Tony was the rep that came, great knowledge and very helpful throughout, highly recommended

"Dn10033r"

Third job with all weather now. Brett was great !