"Good quality workmanship and products are superb."

Absolutely amazing job, wouldn’t have gone anywhere else, job done to perfection and quality of products are superb, which will last for many years to come, we want to say Thankyou to all the team who came and had an input to the job, we are completely satisfied and would highly recommend this company to do your work. Thankyou so so much, we are very Happy. X

"Great job by a great team"

Great job by a great team. Very pleased with quality of work replacing soffits/fascias, efficient and professional service with a friendly bunch. Extra points for tidying up well and disposing of rubbish.

"The team were very polite and did a…"

The team were very polite and did a very good job. Would recommend your company to anyone.

"PCN 253313 Cowboys"

PCN 253313
So where to start in November 2022 we had a rep call, Tony, to give us a price for new soffits gutter and facias, changing the brown to grey and pipes and gutters to black the soffits white as instructed on the contract. We were assured that this would be completed on the 10th December 2022, not a problem as I am currently working from home, it ended up being completed around the 7th January 2023 like I said not a problem, we just need it completing before the birds started nesting again.
So the fitters came and worked well, kept them topped up with coffee it was cold but they finished within two days and all looked well, remember the scaffolding is still up at this point so most of what had been done could not be seen. About 2 hours after the fitters had finished someone called Andy rang up demanding his money, if you are using this company do not pay them until the scaffolding is down or you are happy with what they have done. We were still happy with what the fitters had done or what we could see so we paid them, it wasn’t until the scaffolding came down that we noticed that they had put white boards on a small area where it should have been grey, during this time we had asked for a quote for the windows and doors doing, we had no reason to doubt this company at this time, after talking to the rep, Rob, he said it would be no problem to get it changed, so we waited and nothing happened, I wasn’t signing a new contract until it was changed. I rang the company several times, staff kept saying it was the wrong department any excuse to fob me off, but eventually i persevered and was told Andy would ring me back, still waiting for this to happen. So I waited a little longer then decided to email the company the only email available was the admin one, I received a reply saying they had passed this on to the correct department, still waiting. By now alarm bells started to ring I thought I had better check a few things.
Firstly, the biggest selling point the reps are enthused by is the so-called insurance backed guarantee so I went for a look at their website, you can only claim if you have a valid insurance certificate, I have never received one or for that matter any receipt, documentation or warranty stating the work had been completed. So, we can surmise that there is no insurance cover or guarantee on the work that has been completed.
I don’t know how good the work that as been completed is, it hasn’t fallen down but the customer support at this company is nonexistent I can only say what as happened to me and I won’t be using this company again, and I advised friends, family, my staff and customers to be aware.
My advice would be not to use this company, but if you do ensure you happy before you part with your hard-earned cash because once it’s gone, they are not interested.
Update: Finally recieved a call from AWR on 7th Fevruary saying they would come and change the facias as quoted and paid for, and also to send a guarentee for what its worth. well two lads turned up and took a look at it and after a lot of sucking through their teeth decided they didnt have the parts to remedy the faulty work on the plus side i did recieve the guarentee. So were back to square one its a waiting game!

"I signed up to have my fascia and…"

I signed up to have my fascia and soffit to be been replaced they did everything they said they were going to do took all the old away cleaned up made a fantastic job so pleased with them highly recommend them

"Composite doors"

From choosing the doors to having them fitted the service was excellent. The product was first class!

"The company was great from stat to…"

The company was great from start to finish from the gentleman that first came to measure up and leave a quote the surveyor and the window fitters everyone was on time, worked hard and gave us lots of information and help

"The guys did a very good job installing…"

The guys did a very good job installing our new door. Would definitely use this company again.

"We have placed 3 orders with this…"

We have placed 3 orders with this company. Patio doors, windows to the back of the house and finally the front windows and door with some internal walls removed. We have had different fitters every time. The patio doors which where the biggest they did needed a tweak to get the seal perfect. This was done a week after we had reported it. So far we are very pleased with everything. It certainly is quieter. We have been impressed with all the fitters who have been here. We would recommend this company

"Great Job"

Sales people were very friendly and helpful. Fitters did an amazing job very neat and looks great. Only thing that lets it down is they still left a bit of a mess once finished but other than that fantastic service.