"QUE PASA CON MI PEDIDO"

Hola !!
Me gustaria saber que pasa con mi pedido
Enviado por Número de Seguimiento
P2P-NL GER0140NL00526771401
y esta parado desde

Fecha y hora Actividad Código de evento Ubicación
1 de febrero de 2021 11:18:06 CENTRO DE PROCESO TRANSFRONTERIZO DE FEDEX 198 VENLO, 5928, NL

14 de enero de 2021 02:15:00 SALIDA GERAS LTD 218
Gracias de antemano

"where's my order...it's been a month!"

Good evening,
Well I have ordered a SMEG water boiler from CookingLife a Portuguese website vendor with headquarters in The Netherlands or something like that and I'm still waiting for my package which should've taken from 5 to 8 biz days or so the website says and it was ordered on Dec 30th so well before knowing we'd be locked down again yet I've received orders from further away after 3 days or ordering so don't tell me there may be delays on postal services as from what the tracking number tracking website says it's been stuck in Basildon since Dec 30th and still nothing...it was supposed to be a Xmas gift but thanks to Basildon.. the gifted person and I are getting impatient..it's been too long it doesn't make sense why! Please release and send us the package already....we're starting to feel scammed.
Well I give you credit for this and will update my satisfaction to YOUR service since you were so fast to reply and I really appreciate that! Just sent te email you mentioned. THANK YOU!

"My parcel was stolen in your company."

After investigation, my package is lost-stolen!
I have been waiting for my parcel for over a month.
FIC Tracking Number: BRA0450NL19810223001

"Es hat erstmal zwei Wochen gedauert"

Es hat erstmal zwei Wochen gedauert, bis die Bestellung nach Deutschland kam, aus irgendeinem Grund war sie laut tracking zwischendurch in Österreich. Naja, am Freitagmorgen freute ich mich dann als ich eine Email bekam in der Stand, dass meine Bestellung mit der Nummer BEA5533GB00163781101 geliefert wurde, laut dem tracking, jedoch hat weder jemand bei mir geklingelt, was ich definitiv mitbekomme, da ich im Homeoffice bin, noch habe ich einen Zettel/ Email bekommen an wen das Paket in unserem Mehrparteienhaus übergeben wurde. Ich wäre ihnen sehr verbunden, wenn sie nachgucken, ob ein Name oder sonstiges notiert wurde. Danke.

"Need to know where my package is…"

Need to know where my package is Tracking Number: 344010513629974

"Realicé una compra en vqfit en…"

Realicé una compra en vqfit en diciembre 29 y al día de hoy no he recibido el producto. Me aparece como última actualización el mensaje RTS CLIENT REQUEST - PARCEL DATA ERROR con fecha de 29 de enero. Cuando recibiré el producto?. Mi código es VAN6370GB84407641501

"Buenos días"

Buenos días, quería saber que pasa con mi pedido que lleva desde el día 25 sin actualizaciones y solo aparece “DEPARTED GERAS LTD”. Pone que se envía con P2P y me gustaría saber cuando me llegará. El número de rastreo es PK6T6Q040012428F

"Never Again"

Never Again.
I waited 2months for p2p to deliver a package sent to their Basildon warehouse on December 3rd. After company failed to get any response they ended up having to refund me meanwhile the package sits in their warehouse. Seeing all these reviews I’m afraid to inform others do not expect to receive it. This company is incapable of completing the service they provide. Even with COVID and brexit it is no excuse. Shameful they are taking money from businesses who depend on online as they take parcels from them and then give them no response and leave them with no other choice to refund. I would of happily taken the order to be resent only I knew they would have to go through this company again and it really is not worth the hassle. Do not order from anyone using this company. Also their automated response says to email but they give the same story to everyone “we are investigating” but you or your retailer won’t actually get an answer to whether you will receive your delivery.

Edit:
To your response below is absolutely laughable to attempt to blame the retailer when clear as day yous are at fault and judging by the tons of reviews similar.
YOUR COMPANY FAILED/REFUSED TO RESPOND TO THE RETAILER WHEN CONTACTED SEVERAL TIMES BY THEM.
YOUR COMPANY DID NOT GIVE THEM ANY UPDATE.
THEY TRIED TO GET A RESPONSE FOR 3 WEEKS AND YOUR COMPANY DID NOT PROVIDE THE RETAILER.
2 months for a paid package and no update is a Diabolical failure of your service.

"Sto aspettando il mio pacco …"

Sto aspettando il mio pacco HUT1860GB45805953701 , di cui non ho più notizie da due giorni, fermo su "site scan" ma dicono anche che ha passato i controlli, in ogni caso non è arrivato....

"Package stuck in the Netherlands"

Unfortunately, I have my parcel stuck in Venlo for almost a week now.

Shipping history:
23rd Jan 2021 09:26:35 SITE SCAN 217 VENLO, 5928, NL

22nd Jan 2021 19:02:00 RECEIVED INTO CUSTOMS 432 AMSTERDAM, NL

21st Jan 2021 16:58:08 OUTBOUND EXPORT CUSTOMS CLEARED 200 BASILDON, SS15 6TR, GB

20th Jan 2021 00:58:45 FEDEX CROSS BORDER PROCESS CENTRE 198 BASILDON, SS15 6TR, GB

18th Jan 2021 20:33:40 DEPARTED The Hut Group 218

FIC Tracking Number: HUT1860GB20344444401
Tracking Number: DA217669948PT

Could you please help me? I have no updates from sender / seller. I need my package as soon as possible.
Thank you