P2P

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862 reviews
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P2P

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Edeltraud Raschke

1.00/5.00

"Ordered thru Amazon"

Ordered thru Amazon. The tracking number ITD6720GB94607149501 shows that it has been delivered on the 1st of August to Osterrönfeld?!? I live in Nürnberg Germany and I haven't received the merchandise. Is it possible to give me any information as to what happened to my order?

04/08/2023

Ashley Lynch

1.00/5.00

"Haii so I orderd a pagach from oh Polly…"

Haii so I orderd a pagach from oh Polly and I acidentely put the wrong adress so my quation is can you Send it to a noter adress

01/08/2023

Keith Stevens

1.00/5.00

"Writing this on behalf of my father Ken…"

Writing this on behalf of my father Ken Stevens.

My father was awaiting a mattress delivery on behalf of the Sleep Shop. Someone from your company tried ringing on Thursday 20th July but my father was at work. They rung again Friday lunchtime and left a message saying they would be delivering the mattress on Monday 24th July between 7-10am. Only issue with that was my father was going on holiday on Monday 24th July.

Any company with any common sense would not arrange a mattress delivery without first speaking to the customer to check if the delivery date was OK! My father wasn't able to take the calls Thursday and Friday as he was at work. He rung back Friday at 4:40pm but no-one answered, he tried again at 5pm but got through to an automated message saying the office was closed,

P2P are the only courier company I've ever heard of that don't work after 5pm or work weekends. My father left numerous voice messages and also texted to say he was going on holiday on Monday 24th July. Despite this the unless delivery company still attempted to deliver the mattress on Monday 24th July. My father wasn't in and the driver phoned my father asking where he was!

You would have thought after all this, this useless company would have learnt their lesson about speaking to the customer first before trying to arrange a mattress delivery. Earlier today they rung my father who didn't answer as he is on holiday and a man called Benjamin left a message saying they would be delivering the mattress on the morning of Tuesday 1st August! No this is not OK as your company has been told more than once to do a pm delivery so that I can be there to swap the mattress over on behalf of my father.

It's mind blowing how incompetent this company is. To arrange a mattress delivery not once, but twice without first speaking to the customer is ridiculous. To not bother checking your messages is ridiculous. Finally to be phoning my father when he is on holiday despite being clearly told not to do this is completely unacceptable.

The only reason I am giving this company one star is because trustpilot won't allow me to give zero stars.

27/07/2023

Viviana Antignano

1.00/5.00

"WRONG ADDRESS"

YOU WROTE WRONG MY ADDRESS now the local shipping company cant send my package to the right address without your permission. Ive been contacting you for days without any reply. I want my order or at least my money back.
My Fic code is STA6880GB92342986901
I already contacted my retailer, its GLS but they cant change the address without your permission.

13/07/2023

Sam Brux

4.00/5.00

"Tracey was brilliant"

Tracey (not sure if I spelt that right) was brilliant. Had a few issues with lack of communication and delays when I'd called and spoken to others previously (one guy telling me my day-late order was 'not prioritised' due to the size of it - not what you want to hear), but after speaking to Tracey she called me and kept me updated and really understood where I was coming from which I appreciated. Drivers were nice too.

31/05/2023

Andrea d'Amico

1.00/5.00

"Pacco M4 631644479"

Pacco M4 631644479, sono giorni che sul sito della GLS mi dice che la consegna è impossibile per indirizzo errato. Avrei bisogno di parlare con qualcuno per modificare l’indirizzo ma è impossibile trovare il servizio clienti…

26/05/2023

Gerd

1.00/5.00

"Bis jetzt nichts angekommen, ist wohl bei der Zustellung von der Schnecke gefallen"

Bis jetzt nichts angekommen, Vorsicht, lässt die Finger von dem Versender, wenn euch euer Geld lieb ist.

22/05/2023

mirco

1.00/5.00

"Pacco M4 631469309 da consegna a…"

Pacco M4 631469309 da consegna a Molinella di Bologna ed invece mi arriva la notifica della mancata consegna a Bologna. Chiamo, scrivo e cerco di cambiare indirizzo di consegna invano.

06/05/2023

Taku Rolyn

1.00/5.00

"Yet another one"

Yet another one. They claim they delivered the parcel yet they did not. Ordered from My protein.ie and never got the order. Bunch of thieves

21/04/2023

McKinlei

1.00/5.00

"Desde el día 6 de marzo"

Desde el día 6 de marzo, tengo un paquete en Venlo, y ahí sigue... Me gustaría saber que está ocurriendo con el
PK149L0412224610129631M

14/03/2023
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