P2P

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862 reviews
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Customer Reviews about

P2P

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Laura

1.00/5.00

"Tracker says delivered but its a lie"

My mother bought some items on Look Fantastic for delivery to Ireland. The tracking states that the items were delivered. They have not been and have no idea where they are. She has been at home the last few days and nothing has been delivered. I'm also really struggling to find any contact details so I can chase this.

18/07/2022

Mike

1.00/5.00

"Ordered from Look Fantastic on July…"

Ordered from Look Fantastic on July 7th, was picked up by P2P and and "delivered" to my address on July 9th after 1 failed attemp on the same day. I was cleaning my car in my driveway when I got a notification that my item was delivered, it certainly wasn't. Contacted Look Fantastic who agreed to followup with P2P and a week after there's still no response.

P2P did not deliver my item and were not even in the vicinity when they claimed there was a failed attempt at delivery.

16/07/2022

Cristina

2.00/5.00

"Il mio pacco è fermo a Gls Bari per…"

Il mio pacco è fermo a Gls Bari per mancata consegna del pacco, mi hanno detto di contattare il venditore iniziale per procedere con la riconsegna ma non ho avuto più notizie. dettagli della spedizione: M4 221680752
Numero DdT: Z1FY62V5PA
Numero di colli: 1
Peso reale: 1,00 kg
Peso volume: 0

14/07/2022

Joao Lopes

1.00/5.00

"Please allow my package to be delivered"

I ordered a shirt from the Derby County website to Italy, and it has been 9 days since it arrived in Italy. However, the package hasn't been delivered to be as I am told that the information for delivery that I put is incomplete/incorrect, which it isn't, and I was told to contact the sender to fix my issue.
Order number: KIT5805GB00101952001

13/07/2022

Yasmin Barreto Klepstad

3.00/5.00

"Troublesome shipping"

I ordered from AllBeauty and sadly they ship with P2P TrakPak. My order is supposed to go to Spain; but has spent now 5 full days in Venlo. #: IBE1303GB00074715501
I’ve never experienced such slow service with any other carrier, it’s incredible that even AliExpress can ship faster to Europe from China than P2P TrakPak can do from the UK to Spain. Doesn’t even look like they update site scans, as mine has been stuck. No updates whatsoever.
Honestly don’t even think that it will arrive by Friday - I’ll update my review if it does, but I’m generally really disappointed with P2P TrakPak. There are so many other better companies that ship faster, I wish we could choose the company ourselves as customers (like with some other shops).
Also, I see the replies P2P TrakPak gives out here are generic and not helpful at all. No proper customer service.
UPDATE: Correos received my order on the 13. and it was delivered the 14. They kept up the time limit and I feel lucky this worked out, based on previous experiences. I had no luck emailing them though, no response.

11/07/2022

Alessia

1.00/5.00

"PACCO FERMO PER INDIRIZZO ERRATO"

Buongiorno,
Ho un pacco fermo della sede di GLS per indirizzo non corretto.
Avete scritto Via Vittoria Veneto 15 BRESSO, pecca che il comune corretto sia CORMANO.
Il numero di spedire è il seguente: M4622241897.
Riscrivo l’indirizzo corretto:
Via Vittorio Veneto 15 CORMANO.

08/07/2022

Pamela Moscardi

1.00/5.00

"Golpe"

Não entendo. Já tinha encomendado pela lookfantastic uma vez e correu bem. Mas desta vez recebo um e-mail à meia noite a dizer que a minha encomenda foi entregue pelo condutor da P2P. Ora essa hora nem sabia que faziam entregas e estava a dormir. No site da empresa diz que a encomenda foi entregue e o site da P2P nem existe. Acho isto tudo muito estranho. A previsão de entrega era dia 06/07 e foi entregue dia 04/07 à meia noite... Ainda nem sei a quem... Porque no meu endereço não foi. Uma ou as 2 empresas têm um serviço mau.


Ótimas noticias! A sua encomenda LOOKFANTASTIC com o número 412786827 foi entregue por o condutor da empresa P2P hoje: 04/07/2022.


Quero meu pedido!!!!

05/07/2022

Filippo Carvani

2.00/5.00

"MANCATA CONSEGNA"

Il mio pacco è bloccato nella sede di GLS di Rho perché l’indirizzo di consegna risulta errato… loro mi hanno detto di contattare il mittente, cioè voi, tuttavia è impossibile contattarvi direttamente.
Dettagli della spedizione: M4 622243369
Numero DdT: Z1FW5H4ABN
Numero di colli: 1
Peso reale: 0,20 kg
Peso volume: 0

01/07/2022

Chiara Coralli

1.00/5.00

"Mancata consegna a causa di indirizzo non trovato"

Mancata consegna a causa di indirizzo non individuato. Il mio pacco è fermo al deposito gls di Rho. Vorrei sapere come fare per poterlo ricevere.
I dettagli della spedizione: M4 622183811
Numero DdT: Z1FSUKANFV
Numero di colli: 1
Peso reale: 0,20 kg
Peso volume: ,9

29/06/2022

Marko J

1.00/5.00

"Meine Bestellung hängt nun seit…"

Meine Bestellung hängt nun seit 30.05.22 in Venlo fest VAN6370GB89630609401

22/06/2022
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