"Extremely helpful and professional…"

Extremely helpful and professional staff! Thank you

"I spoke to a lovely girl called Beckie…"

I spoke to a lovely girl called Beckie over live chat. She was so kind and helpful,

"Beckie was promt with his responses and…"

Beckie was promt with his responses and has complete knowledge of the process. He helped me with all my queries regarding releasing the deposit.

"Great interaction on chat"

Great interaction on chat, good team.

On the system side I couldn't work out how to log in as a tenant, nor find myself so think the system could be a lot more intuitive.

Thank you!

"Help about deposit"

Thank you so much!

"She was straight forward and efficient."

She was straight forward and efficient.

"I struggled to work out how to agree my…"

I struggled to work out how to agree my deposit return. The online chat made this very quick and easy

"Delayed response but got what I needed."

Delayed response but got what I needed.

"talking to the computer"

Very helpful service resolved my issues

"Stacie was very helpful and quickly…"

Stacie was very helpful and quickly processed the change of tenant details