"Very helpful"

I've always had very good service from MyDeposits. Highly recommended as a deposit protection body.

"Slow response time, ignored key details. Landlords be careful of this company"

After investing far too many hours into compiling evidence of; photos, tenancy agreements, quotes, invoices, and email promises from our former tenants to fix the breakages (they didn't) for a deposit dispute, Mydeposits took a cursory view of the case and rewarded us with less than half of the costs incurred to fix breakages and clean the carpet.

They also continued to ignore key details of the case as we appealed. A very disappointing experience.

"live chat"

could not log on to my deposits but ross on live chat helped with the issue

"Are they Scam?"

I’m a tenant and raised a dispute with my deposits 3 months ago. I’m still waiting for my deposit back and mydeposits is keeping silence. Last time I called them a month ago, they said they do not know when I’m getting my deposit back and / or what’s going on with it right now. The only thing they said for me is to wait.

"Very clear and professional advice."

Very clear and professional advice.

"Happy Member"

Great service with immediate response

"very clear and helpful"

very clear and helpful

"Excellent Service"

I have always found the personnel at 'My Deposits'to be extremely helpful and efficient, allway a friendly word to help me with any problems.

I would wholeheartedly recommend 'My Deposits'

"Friendly and helpful"

Prompt, friendly and helpful service.

"As a small agent we have been with…"

As a small agent we have been with mydeposits since April 2007 and we have been very happy with the working relationship.
We also proud to confirm that to date we have not had one tenant deposit dispute in 14 years.