"Was very easy to find what I wanted"

Was very easy to find what I wanted, order, pay and receive the pool steps. Loving the steps

"Awful return policy"

Awful return policy. Purchased a fountain in good faith. It would not work with my pool. Pressure from my pump kept blowing out their plastic gaskets and adapter. They refused to accept a return and give me credit because "water has already run through it, voiding its new resalable state." Hog wash. It can be resold. There's absolutely nothing wrong with it. $40 to lose a customer? Bad business decision and policy.

"WARNING - Credit Card Info is INSECURE"

WARNING: IntheSwim has very poor / NO transactional security - your credit card information is at risk when purchasing from them. TWICE in two years now, my credit card information was stolen within 24 hours of making a purchase and used for unauthorized purchases. IntheSwim has done nothing to address their IT security. Once was a suspicious coincidence - twice is a pattern. I notified IntheSwim after the first instance and never heard back from anyone. They are going to hear me this time.

"Quality product"

Purchased a solar blanket from Intheswim. Was delivered on time and is very good quality. I have purchased from them before and always have a good experience. I recommend this company

"Your IT people Really need to "FIX"…"

Your IT people Really need to "FIX" your site. Terrible experience's, I have had, Missed a 20% off and free shipping deal earlier, because your site was, "Crap" and time period closed! Then Called CS the next day and your phone system kept looping me around! Now last night it was same BS, again, on internet, your promo-code would not work , or do the calculation, and when I tried to call in number, they could not get it to work also, and told me to call CS, back today! I did just now and they had issues. They finally were able to process the order, Maybe you need someone like me a 28 year retired Army Solver. I will file them into a room and give them the day to fix it or hit the street and they can use their key punching little fingers, to social media for a new job!!! DM Cook

"Received my order quickly and securely"

Received my order quickly and securely. Chlorine tab packets open completely to allow easy emptying into the skimmer. Very satisfied!

"I have been a customer for around 5 years"

I have been a customer for around 5 years. I have been pleased with all purchases. On item - a solar cover - wore out after 2 seasons. After some discussion with In the Swim, they agreed to replaced it at no charge. When I needed parts for my filter this year, I did not even shop around - I just went straight to in the swim. Thank you!

"fast and affordable"

fast and affordable

"Found a battery powered pool vac…"

Found a battery powered pool vac on-line and In The Swim had it in stock and less expensive than Amazon. Fast service was provided and so far I am happy with the product.

"Everything I have ordered from In The…"

Everything I have ordered from In The Swim has been fantastic.