"Do not buy from in the swim they do not…"

Do not buy from in the swim they do not honor their warranty

"Excellent Product for a Great price"

Excellent Product for a Great price

"I think the owner does not care about…"

I think the owner does not care about this business and is on an island assuming all is well. however he will be surprised when the orders stop rolling in and the employees he has all quit due to POOR CUSTOMER SERVICE...

"Fast service good products!"

Fast service good products!

"great service for your needs for your…"

great service for your needs for your pool.

"I would give it a 0 star rating if that…"

I would give it a 0 star rating if that were possible. Nothing but promises, then no communications. Horrible company, do not use them. We received a bad pool cover. In order to produce the size we ordered they added to the width by spicing a strip. The strip came apart within a month. We provided them with everything they asked for. Almost a year later and we still don't have the replacement.

"BEWARE"

BEWARE! We once loved ordering from In The Swim but that has all changed. Last year we decided to go with a salt system in our inground pool and decided on the In The Swim branded system. Had a one year warranty and they supposedly sold the replacement generators. Well....one year and one week later the thing starts shooting water out of a huge crack that somehow formed. No biggie..we'll just order a replacement. Go online...yes they still claim to sell them...look in the catalog..yep..still claim to sell them. Call, chat, email with customer service and NOPE they don't sell them..but I'm free to start calling these random numbers to manufacturers to see if I can find one. Are you serious?? To top it all off my wife thought she was helping out by ordering a replacement online that was clearly marked "In The Swim Salt Generator Replacement Cells"...$400 and it apparently fits everything BUT the actual In The Swim system. We're done with them, we're done ordering through them for other people, and we're done with our recommendations. I don't know what happened to the company but it has gone down the crapper.

"ABOVE GROUND POOL CLEANER"

I purchased an above ground pool cleaner at the end of May 2019 and installed the middle of June after receiving. It Literally worked for less than a month. In the Swim Refuses to send me a postage paid UPS receipt to send back and stated I would have to pay to ship back for repairs. It would cost me the amount of the cleaner to ship back! What horrible customer service!!

"In The Swim is the best our order is…"

In The Swim is the best our order is always correct and on time!

"Quick and easy ordering great price"

All items shipped quickly, were in good condition and all the parts were there, that should be the norm but now days it's not, but with In the swim it still is, and for the backyard do it yourself kind the products are easy to work with, definitely a lifetime customer!