"Purchase order for pool supplies"

Excellent customer service
Very good products

"Quick and convent shopping."

Quick and convent shopping.

"Ordered 24ft 30mil (.030") liner. Got 14 mil (.014") instead. Wrong info listed on website."

I knew the liner was not correct by the weight. A full 30 mil in 24ft would weight over 150Lbs. It was 75lbs. I measured the thickness with a calibrated digital caliper. It measured .014" (14mil). After many discussions with, In the Swim, they were apparently were unaware of the incorrectness of the specification. Be aware mil is a specific measurement. Gauge is not. Look for the shipping wt. Search,swimming-pool-liner-weights--thickness.html to determine what you are getting is correct from any online site.

"items delivered quickly"

items delivered quickly. Everything works well

"I was in the market for 50lbs of…"

I was in the market for 50lbs of chlorine.
In the swim had the best deal.
I must have clicked on the wrong item.
They sent me 9lbs of Super multi tabs for
$98.99.
When I wanted 50lbs of chlorine for the $98.00.
Called and explained but they basically said to bad. They have a no return policy.
I will never use them again.

"I bought a pool ladder and when I…"

I bought a pool ladder and when I receved it the box was crushed and it only head four parts, two small plastic platform and two metal rails. The ladder was missing so I called customer service and they had me send a picture so I did. They were supposed to send another ladder and never did and never refunded the money.

"Chlorine tablets broken"

I bought a 50 pound container of 3" chlorine tablets from Intheswim about a year or so ago. At least a third of them were broken when they arrived. I contacted customer service, they called me back when it was inconvenient for me and said they would contact me soon again. They never did. This was the first and last item that I have ever purchased from them.

"Great Products - Great service!"

I have been purchasing from In The Swim for several years now. Service has been great - any problems have been dealt with quickly, efficiently and to my satisfaction. Products are good quality and I will continue to purchase from them . Great selection and reasonable prices. In my opinion this is the best online Pool Products company!

"Their refund policy sucks"

Their refund policy sucks

"Purchased Pool Pump on Amazon and pump…"

Purchased Pool Pump on Amazon and pump is already making a whining noise.