"Shocked by the bad reviews"

Honestly I am really shocked by all the negative reviews for this company, I've ordered from this business specifically dozens of times and so far I've never had a bad experience, It could be to do with the fact that I've only ever ordered one product with them, but every time I've ordered, it arrived in good condition, and in most cases before the estimated delivery date, recently I placed an order Thursday (2 days ago) and it was scheduled for next Tuesday, instead it arrived today and in good condition, as it has many times before.

Whether it is luck or down to the fact of the product I order makes a difference I don't know, but I've never had a bad experience yet and will continue to shop with this company until I do.

"STAY WELL CLEAR OF THIS COMPANY"

Stay well away from this company, I ordered three boxes of Fevertree Tonic with Elderflower, what they sent was just standard tonic.

I contacted the company and pointed out their mistake, their reply was our dispatch department sent the correct tonics to me, somehow a miracle had happened in transit and Tonic Water with Elderflower had tuned into ordinary Tonic Water.

I wonder if one ordered water, wine would arrive?

They then asked me to send photos of the boxes of tonic that they had sent along with a picture of shipping label that was on the box that the tonics came in, this was done and since then they have ignored me…!

It appears that Slamtech are very keen to take your money, but when it comes to sorting out any issues they step right back and ignore you.

Other reviews on here tell you to stay well clear of this company, I only wish I had read them before placing my order with them on Amazon…!

So I will reiterate STAY WELL CLEAR OF THIS COMPANY, buy the products they sell from a more repeatable company, one that puts customer service and satisfaction first.

UPDATE: I have just found out that the negative review I left on Amazon about this atrocious company has disappeared, how is this possible? ( I see another persons review on Trustpilot about Slamtech has also had his negative posting on Amazon removed).

It seems this unsavoury company has found a way to remove any negative reviews off their Amazon pages.

AMAZON…….you need to investigate this as Slamtech.co.uk are giving your company a bad image, buyers could think you are behind removing negative reviews that are made against your sellers….!

"Avoid at all cost"

Ordered pepsi, pepsi max turned up, not a big issue just replace it right? Nearly 2 weeks to sort out a refund, sent away the wrong item to which they then send me back pepsi max again, in different packaging with a bottle missing and say I took it.

"I ordered a box of fairy washing up…"

I ordered a box of fairy washing up liquid! The box was packed within another box. When it arrived the courier put it on the carpet just inside my door and it was oozing fairly liquid! Not only was the box inside completely saturated in fairy liquid where all but 1 bottle had exploded, this has left a stain on my carpet! Blue fairy liquid doesn’t come out!
I have contacted slamtech via Amazon and all I got was “sorry we can only offer you 15% back or a free returns label?!
Are you kidding me? Surely this is not good practice?????? Out of the full box I purchased only 1 bottle is useable the test are destroyed. So excuse me if I don’t want 15% back. Who is also going to pay the cleaning bill for my carpet?

"Avoid them they sold me a 24 pack of…"

Avoid them they sold me a 24 pack of Coca Cola on Amazon with “Foreign object’s” in them! I have attempted contact but they subsequently ignored me.

Avoid!!!

"Avoid them at all costs"

Avoid them at all costs. I ordered a large Tabasco hot sauce off them and I never received it. Scum bags said it was delivered and it never was. Thank god amazing stepped in and issued a refund.

"Don't touch Slamtech with a bargepole."

Don't touch Slamtech with a bargepole.

What follows is an account of my experience with Slamtech, omitting gross errors by them such as addressing me by the wrong name, and referring to my order as being for "San Pellegrino Bottled Water (12 x 75cl)" rather than an Russell Hobbs stainless steel kettle.

Late November 2018, I ordered a Russell Hobbs 19191 Stainless Steel 1.8 L 3kW Dome Kettle; they actually sent me a Russell Hobbs 23900 Stainless Steel Polished 1.5L 3kW 360* Dome Kettle. This was no good for us, being too small. It took me until Dec. 13th, 2018 before they agreed I could return it and provide a return address. On Dec. 15th, 2018, I posted the kettle off, they received it on Dec. 18th 2018.
I then badgered them fortnightly for the refund, and finally got a reply on Feb. 4th, 2019, telling me that they had received the item, and would I like a refund or replacement (even though I had previously made it clear I wanted a refund).
On Feb. 28th 2019, they told me that I they were "processing" for a full refund, and I should "receive a confirmation from in due time". After more badgering, the so called confirmation came on Apr. 4th, 2019 with the word "Done". Unfortunately, no refund occurred on my credit card. I sent four further emails to them, but they made no response to any of them.
Finally, I went to my credit card company, who refunded me the amount, but they unfortunately wrote off the loss, rather than hounding Slamtech, as far as I am aware.

"I ordered 6 bottles of Deepio.."

I ordered 6 bottles of Deepio..

Well Slamtech decided to send me Dettol instead

After emailing over 10 times and poor courier turning up or not turning up only to inform me I had wrong consignment number which was one slamtech gave me the package remains here.
They have even offered that I keep it and pay 75% ...Really? For a product I dont want.

Its nothing short of infuriating

I'm still waiting for a refund

"Still waiting on an order to arrive…"

Still waiting on an order to arrive been nearly a month and on Amazon it’s showing you can buy it now and it would be delivered before my late arrival date, wouldn’t go near this company again, please avoid these scammer

"Scammers"

This company are a disgrace I bought a crate of coca cola which was a 1-2 day delivery time date 19th nov a week passed and nothing I contact the seller only to be told it had been delivered a month ago how is that even possible I am in the process of being refunded on amazon do yourself a favour and don't order from this company they are crooks


They also stop u from leaving negative reviews on amazon it won't let me put in a review because they know its gonna be the truth that they steal your money then claim they don't know what order you are talking about amazon have been informed of your shady dealings ppl like you need to be out of buisness nothing short of con artists and scammers