Slamtech.co.uk
Dave Rhodes
"Dreadful company no customer service"
I placed a repeat order with these jokers via Amazon, the first was fulfilled correctly. The order was for a case of King Size Pot Noodle. Eventually they delivered a case of normal sized ones. I raised this with their "customer service" but heard nothing back so I left them a one star review on Amazon.
I then received an email offering me a 10% refund and a "mystery gift" if I changed the review to five stars - I declined. After several email to and fro's they kept denying sending the wrong items and demanded photographic proof which I supplied. Eventually I got an email back which I can only assume was run through Google Translate when it was having some sort of breakdown. I think they want me to return said product but I can't be sure. After (belatedly) checking review sites it would appear that if I return product they would have both my money and the goods, and would have great difficulty in obtaining a refund. As the sum involved is small I am writing this off to experience. I suggest you avoid this company or at least check review sites unlike me.
Paul Sinclair
"Packaging dreadful, customer services worse."
Packaging dreadful - flimsy cardboard carton wrapped in a bin liner - sent photo's of leaking delivery of bleach - irrefutable evidence. 'Customer services' just went round in a large infinite circle. Amazon refunded and hopefully, based on my experience and others on Trustpilot, will reconsider their links with this outfit.
customer
"Disgusting & Morally Corrupt"
This company is disgusting. Look at the reviews guys. In my case they sold me old stock and tried to pass it off as new stock. Then they claimed they had sold me the right product. I showed pictures of the right product that I purchased from Argos to prove they were mis selling.
After calling them out they tried to put as many hurdles in my path as they could. Luckily I took pictures of the product and sent it back registered post. I am writing a letter to Amazon showing them their online reviews, along with proof of mis selling. This company should be ashamed of itself. More importantly they need to be held to account. Disgusting.
Tony Brown
"Ordered lemon juice they were…"
Ordered lemon juice they were advertising, 4 X 1ltr bottles X 2 totalling 8 bottles for £26.99, I paid for the items and was told via email they were in the process of delivering then received a further email stating the items had been damaged in transit, I contacted the company and was told the lemon juice was no longer available and after countless emails from myself received a refund, I searched the company again only to discover the lemon juice I had first ordered was now on sale for £56.99, so I can only assume slamtech are nothing more than scammers, keep clear of slamtech.
Barry Conacher
"This should be no stars."
This should be no stars.
Absolute shambles this company.
I ordered 24 bottles of tonic, did not receive them
They blamed courier
I reordered them they never arrived
Again they blàmed courier again.
After about 20 e mails they Amazon refunded me.
I will never order again from Slamtech.
Should be named Shamtec.
Marlene Booth
"Bought NESTLÉ The Big Biscuit Box 71…"
Bought NESTLÉ The Big Biscuit Box 71 Chocolate Biscuit Bars from this company. Box was poorly packed in black plastic bag and had been squashed. Biscuits were stale (chocolate grey and powdery). Inedible.Paid approx.£16....they wanted £4 return postage. Do not buy here!
Adam Viggers
"They sent the wrong item to me and attempted to fob me off."
They sent the wrong item to me, so I emailed them, they asked for proof which I provided. Then they told me I could return the item, which they have listed on Amazon as ineligible for return, or I could keep the item they delivered and 'avoid the hassle of returning it'. Bullish and predatory tactics. Now doing research into the company, they have also hiked up the prices of toilet roll in the current pandemic.
Predatory, bullish and despicable seller that shouldn't be allowed to conduct business.
Lisa Quinn
"Disgraceful"
I bought 4 consumable products from Slamtech totalling over £100 for use in catering. I didn’t realise it was from this company as they were trading on a different buyer platform.
The four items (with which I have absolutely no issue as ive used for years) were sent out taped together in ‘Fragile’ tape with no box, no bag, no protection or cover at all from damage, dirt, damp and other health and hygiene concerns. They arrived in a real state, some crushed and damaged beyond serviceable use. Cannot believe the absolute STUPIDITY of the people they hired or the policy they have for shipping. Of course I totally support the global need for reducing waste and excess packaging, but not at the expense of ruining the core products which is like throwing the baby out with the bath water. Totally unsatisfied despite the next day free delivery. If this is how they keep costs low - I’ll pay a bit more to a competitor to receive safe clean carriage 😡
Mr Rushton
"Good experience using this company"
Good experience using this company. I ordered a 3kg bag of demerara sugar from Slamtech via Amazon and unfortunately received a 5kg bag of white granulated sugar. I sent an email direct to Slamtech and they fully apologised stating human error. I was told to keep the incorrect bag I had received and they would send out the correct item. This was received the next day. We should all understand that mistakes do unfortunately happen sometimes but it is all about how the complaint is handled by the company. After my experience I wouldn't hesitate to use again or recommend them. I would also add that I have used them in the past with no issues at all.
Wendy Macefield Horton
"Steer clear of this company"
very disappointed to see there are many many other people that have reported the same issues as me. I bought some soft drinks from this company. When they arrived the box was held together with one piece of tape and had been badly damaged.
I have been emailing them for a week asking for a replacement order, they just constantly ask the same questions and also ask very stupid ones!
I am just about to report them to Amazon, they need to be stopped!
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