GiftCards.com
Whitney Valrie
"Unable to add to mobile wallet"
Unable to add to mobile wallet. Apple Pay does not accept card. Will not buy again.
Lynn Eanes
"Easy and Efficient was to send a gift…"
Easy and Efficient was to send a gift card.
Max
David Tubbs
"I never go my gift card"
My phone did a spell check when I was entering the email to have the GC sent too, so it went to the wrong email address. I reached out the CS and a few minutes later they canceled the original and sent a new one.
Jeff Nash
"Cannot redeem card so at this point…"
Cannot redeem card so at this point it’s a failure. Tried chat for help and it timed out. Currently waiting for an email reply but if I don’t receive it soon I have transaction disputed on my credit card.
Mandy Ford
Lawrence Lin
"Overcharged due to website issue!"
Promo code disappears if you go back to cart from payment screen. I mistakenly did this and did not catch it on the submission screen before I hit submit. Paid full price instead of 10% off as advertised on front page. Customer Service on the phone refused to help!
Update: Revised from 1 to 3 stars because they contacted me based on my review and refunded the 10%. Great result in my case, but had I not reviewed here, the phone agent's firm "no" would have stood.
Nadine Canas
"NOT WORKING -2 25.00 multibrand gift…"
I received 2 25.00 multibrand gift cards Fun & Fabulous. Not so fun or fabulous. I can't get my card to activate... I use my cell phone and it just says undefined when I enter card #. When I go to my pc it doesn't even give me the option to redeem only a visa or mastercard. AND I CAN'T GET A HOLD OF ANYONE. NO CUSTOMER SERVICE. BUYERS BE WARE!!!!! i HAVE $50.00 IN FAKE MONEY. WHAT A COMPLETE WASTE. SO DISAPPOINTED. NOW I WILL HAVE TO TELL MY FRIEND THAT THESE ARE USELESS AND TO NEVER PURCHASE AGAIN
Enrique Maldonado
"Unable to redeem gift card"
I have tried to redeem a gift card I received, but the website indicated on the back of the card (redeem.giftcards.com) doesn't work, as does not giftcards.com nor their customer service number (833 568-8729). Looks like a scam to me.
Michael
"Better Communication would be great"
Better Communication would be great. Phone customer service would be better! If I ask three clearly and distinct questions, I expect three separate answers, not one or two general responses. Thank you
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