"Great experience"

The customer service is extremely helpful. Great work!

"Horrible customer service"

I am trying to communicate with the customer service from last Saturday.. it's a week now.. all they are telling me is the partial order will be shipped in 24 hrs, I will get tracking ID to track order Upto doorstep on Ur email, it will take 4-6 days for international orders to be delivered..

Are 24 hrs as long as 6 days?????

My estimated shipping date was 15th Dec, 2 dresses were late so I asked them to sent the rest, they agreed but nothing is done about it yet.. I am travelling out of the country of delivery which is Kuwait, on 31st Dec for a wedding for which I need the clothes..

You guys have peaked my anxiety levels to another high.. I have a wedding to attend on 3rd Jan and the order is for 3 people.. what will I do if the order doesn't reach on time.. you guys are just making me crazy.. I did a big mistake ordering from LAAM.. I am in literal tears while typing this..

"Everytime i have placed an order after…"

Everytime i have placed an order after two months they cancel it and update as unavailable.
Extremely horrible customer service.
They never send orders, avoiding paying upfront as refund is another hassle of months.

"Ended up getting a bill of 39.33 from…"

Ended up getting a bill of 39.33 from the courier. Wasn’t expecting this! Be careful when you order from this website. Size label were incorrect!

"The experience was very pleasant and…"

The experience was very pleasant and the team was professional and very helpful

"Messed order, no compensation received"

My order was nearly worth £200 and I got absolutely rubbish clothes and poor customer services in return. If you live abroad, then avoid them as they will send you rubbish stuff which you won't be able to return it for free. They have messed up my order and not apologetic at all. How pathetic is that.. please avoid them. Now I'm using buyer protection via bank to open a case against them.

"pretty dress"

hi, I have received the dress in good condition and I love it so much.
It’s so pretty ❤️

will be ordering more :))

"Nice and love it will shop again…"

Nice and love it will shop again InshaALLAH

"Size issues resolved quickly"

I had size issues and they returned my dress as well as refunded my money. So much satisfied with their service and customer handling. I'm going to buy from them like forever I have already ordered 4 parcels in a month.

"Bestest experience ever 🥰"

Bestest experience ever 🥰
Company doing their best I am Happiest customer 😉 Really really love all outfits and best service best dealing with customer ThankYou🥰
May Allah run Ur business with honest U did ameen
I really trust Laam🥰🥰