"Very very bad experience its all lies…"

Very very bad experience its all lies and fake... just pay and forget your order

"I purchased 2 suits and couldn't be…"

I purchased 2 suits and couldn't be happier. Both outfits are absolutely gorgeous and I love them! It was my first time ordering from Laam and I thought my outfits would arrive in about 2 months. However, I received them in 8 days. (Canada) I was shook! Once I recevied the outfits, I was a little nervous because it's very rare I order online, however, as I opened one outfit I just knew they were going to be 10/10. So happy with my purchase and I'm so so excited to order again.

"Scam Alert⚠️ "

Scam Alert⚠️
I placed an order of 7 colthes on July 26th 2024 that was a total of almost 200$ I was waiting the whole month and today is 12 Sept, they told me I will receive it on 26th August, they gave me a tracking number that it wasn't tracking from any where else and I was talking to them via WhatsApp but still not the response I wanted and I didn't relieve any thing.
In less than 2 months is the wedding of my brother and now I don't know what to do!!!!

"Bad experience which could of been avoided"

Update:
After going back and forth with Laam they have finally given me a full refund so I have given 3* instead of the initial 1*. Refund policy for international orders should really be extended and customer service really needs some work. Items should be checked thoroughly before being shipped by designer and also Laam!

Absolutely disgusting customer service and shame I can't give 0. I received damaged dress with hole and only noticed as I was ironing for wedding function tomorrow. The WhatsApp customer service representative has the audacity to say they can't "entertain the complaint" (exact words used) as it's just gone over the 14 day policy and offering me 10% refund for damaged item. I asked to for someone to contact me who's in charge but they won't pass the message on.

Totally unacceptable considering the item is unwearable and damaged. What am I going to do with 10% refund!?

Stay clear and avoid this company at all costs. Customer service is clearly nonexistent!

"lost buyer"

I recently came across this brand and decided to look up reviews. I was surprised to discover their poor service and unethical practices. I was planning to place a large order for my son's wedding, but now I've decided to explore other options because I can't rely on a service with such a questionable reputation.

"Fraud Service "

Faking that they care for there customers.This is my second time i am writing review about them in 3days!3days back laam replied to my 1st review and texted me on whatsapp as well by saying that my order is shipped.Gave me some tracking number by saying my order is shipped from there end and i can track my order with in 24hours or after 24hours ,guess what again lie ,i cannot track it anywhere which proves that they still didn’t shipped my order.They gave me fake tracking number .Today its 11th September and i placed my order on 11thAugust .Today its been complete 1month.Thats laam’s customer service.Yesterday texted them again to check that i can’t track my order then simply they replied to me we are sorry but there is some internal glitch due to which your parcel is not assigned to any courier company for shipping yet.I told there Whatsapp representative at-least they can send my parcel via express shipping now because i waited for 1 month ,and she or he simply replied please wait for 48hours and after that only via standard shipping your order will be shipped.No courtesy,No serious action to resolve the issue ,just everyday new lie by saying within 24-48hours we will ship which is big lie i know that..
Shame on you guys.Don't expect orders if you are not capable of delivering it on given time.
Pathetic service.

"You have won me back!"

Edit: They indeed reached out and offered free shipping and I ended up ordering two more dresses. Thank you for making this right.

—————
Had the worst experience with Laam. I order 3 Haseens Official brand dresses from Laam’s website. As per their website my order was supposed to be shipped on September 3rd. On September 3rd 2024, I initiated the follow up on my order, where they tell me that 2 out of my 3 dresses were not sent by the vendor(Haseen’s). After wasting my 3 days they tell me that Vendor will send the dresses in the week on September 9th. On September 8th I get an email saying one of my dresses was cancelled, I wrote back to them right away letting them know I need to place a new order for a new dress and want all 3 to be sent at the same time in the same delivery, because I have already payed delivery for 3 dresses, however I get a separate email that a refund has been issued for the dress that they have cancelled and got another email stating that 2 other dresses have been shipped already. I clearly told them I need to place an order for a 3rd dress!!! I asked them to at-least send me a coupon for free delivery for the 3rd dress which was clearly their fault for not following up with the vendor! They refused saying it’s their policy that customer pays delivery.

Their customer service agents Areba and Misbah don’t know what customer service is. I kept telling them I want to speak on the phone with a manager but they didn’t answer.

They have lost a customer.

"Never got order confirmation email after placing order"

I wish I could give 0 stars........I just placed an order on the website but the order number is not generated and i haven't received any email confirmation either. And when i try to copy the order number it shows: undefined. They charged my card and i am not getting anything. I feel like i am being spammed and ghosted.
When I tried to reach out to them on whatsapp, they just replied: Hi, I hope you are doing well

Please provide me your email ID so I can check the details :)
After that no reply, nothing....Radio silence.
I've emailed them as well but no response
I've placed so many orders in the past never had any issues before But this time i feel like i am being spammed and ghosted.

"Please don't buy from this…"

Please don't buy from this website...the quality of the clothes is not just cheap but it's cheapest...and they deliver after 3 to 4 months with no good customer service...save money and save your time for God Sake.

"Looking for Pakistani outfits to be…"

Looking for Pakistani outfits to be delivered safely to Canada, exactly as shown in the pictures? Laam is the best place to order Pakistani outfits. I would have given 5 stars if their WhatsApp service was better. If you overlook the chat service they offer through WhatsApp, they are the best!
Thanks Team Laam.