"Over priced bad skills"

Over priced, you go for a consultation and they take unnecessary tests and then you need to wait over 4 days plus weekend to get results and get treatment??? Really?
Why they do not have machines like zoetis to do tests there as they charge over £400
Then the wait for the test results??? My pet can die while waiting for results
They should have better clinic skills to diagnose without making you wait for a week with a sick animal

"Great experience so far"

So far our experience has been wonderful, I look forward to having more concrete things to highlight but we've only just registered and VERY suddenly needed their services much sooner than expected.

"Very knowledgeable"

Mike is fantastic and very knowledgeable about my dogs eye condition, panus. Reception staff are always very friendly and give treats to my dog, now he runs in the door instead of being scared of the vet.

"Very good veterinary"

My cat goes to Village Vet and they take very quick doing her jab and checking for things and taking only one day to get microchiped instead of 2 or 3 days so thank you Village Vet.

"I thank the village vet practice…"

I thank the village vet practice whichever one I have been privileged to visit. Nice very caring practices.

Thank you all of you especially Mr Allard, he really looked after my cat.

This is a very nice vets and very caring.

There is no doubt in my mind that these people will do the best for your cat, dog or whatever animal you are custodian to.

Beautiful people.

I cannot thank the village veterinary practitioners enough.

Very, very big thank you.,

At this time mousey is doing well and many, many thanks to all who have helped little mousey.

Exceptionally special

"The sublime Dr Sheldon Bunting"

This review is for the vet - not the ‘Village Vet’ business itself. My darling Persian cat Coco had endured examinations by three different vets in the space of five days, she also received hospital care for 24 hours. All the vets were lovely and caring ….. and then I had the honour to have Coco examined by Dr Sheldon Bunting. Have never experienced a vet examination like it. My cat was examined from head to toe and his passion, experience, knowledge,kindness and relaxed demeanour with her was so reassuring. Village Vets is very expensive but this definitely isn’t the fault of the hardworking vets. Actually, considering the thorough training that they have, the consultation fee is not that bad. It is the prescriptions, drugs, blood tests etc that are heinously expensive. Coco was prescribed Mirtazipine that for humans is incredibly cheap. Yet, the prescription for this was very expensive - same with Gabapentin. I could appreciate costs incurred to support new and ground breaking vet drugs but not stuff that has been around for years.

"Unfortunately there's not much choice while VV have bought every vet locally"

Although the treatment village vet offered did not alleviate the symptoms, I think the vet tried her best. The admin side was chaotic.

"We needed a vet quickly……"

Which is usually when they get you, isn’t it?

Car in the garage, couldn’t be our usual vets (too far away), this was the closest option with an unwell dog.

Tiny premises. What looked like a shoe-box consultation room and an only slightly bigger reception.

Listened as a couple were shaken down for over £600 and didn’t seem to mind. The times we live in, no? And the postcode, of course.

Eventually the vet came out after they’d gone. No one else in the waiting room, but told without sympathy or enthusiasm that we could be seen in 40 minutes.

Now it’s probably my age, but she looked 16 and I’m looking for experience when I’m about to pay over a large sum of money for what will probably turn out to be Gaviscon for canines.

I asked them to erase my details and walked out.

Lord, how I miss the old Robert’s practise. Old world vet, irascible, but competent.
Or those vets who are my age and went into the profession inspired by James Herriot, the ones who plainly adored animals.

Now? They are like dentists. No one goes into dentistry because they want to peer into peoples mouths. There’s a truckload of money in dentistry. And veterinary practice is no different. Money. It’s ALL money.
And the profession is entirely unregulated, which is better still.

First question they ask? Are you insured. You can see them mentally rubbing their hands together……

When the NHS goes, and it will, it’ll be like this for everyone, for all of us.
Don’t say I didn’t warn you.

As for the village vets? I’d steer clear. You never get a second chance to make a first impression, and the first impression was they couldn’t have cared less.

"Great service and lovely team"

Amazing staff, great teamwork to make my pet really comfortable despite her not feeling too good.

"A cautionary tale"

My little boy is pretty old now and, as expected, has increasing ailments to go with his strong character : ) Of late, he's had nagging congestion issues which were particulary bad this week, so off to the vets he goes (this vet seems to have limitless locums, btw). I relate the issues and the NZ lady tells me it's either rhinitis...or cancer!

She tells me due to his smaller size an X-ray wouldn't pick up cancer and he would need an MRI Scan. Instead they would have to refer me to a specialist centre and it would cost between £2,500 - £3,000 to assertain if rhinitis or cancer.

She then tells me a worrying recent tale of a little dog whose owners did an X -Ray, but delayed on an MRI..and by the time they did it was too late and the dog died of cancer... then says I also have a week to book it (if i want to) as any longer and the vets have to $ee the dog AGAIN before referral.
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So let's check back a little. For any of you with sales experience, let's break things down:

There MAY be two issues: One pretty treatable the other bad, really expensive (JUST to diagnose) and inadvised for a very old dog, frankly.

1) The pretty treatable option was ignored.
2) The more expensive route very much focu$ed on
3) 'Fear of loss' / emotional manipulation was used (the story about the little dog dying).
4) Urgency created (by stating I need to get back quickly or would have to be re-referred all over again).

Quite the mastercla$$ in steering you in the direction that highly likely gets this woman a nice referral cut.
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Fast foward: I have a short chat with my partner who phones the vet and politely takes her to task over why she's suggested costly MRIs instead of looking to treat possible rhinitis on a basic level initially.

The vet basically starts deflecting. She is then asked why I was told the tale about the little dog dying? [ The phone is now on loudspeaker].

The vet: That's not true!

At this stage I'm livid and interject. I relate the exact details of the story she told me! She is now losing her composure *and STILL denies she even told the story*!! By now, she has suddenly found she is being called for an emergency. My Partner says she wants a call back to finish matters - she say she isn't prepared to call back. She's told we won't be paying for that appt we've had then.

Without doubt, my last ten years experience have proven the vet industry has FAR too many individuals, who might initially gravitate towards the industry due to an interest in animals... but are ALSO attracted by the supreme licence to print money aspect of the profession! You can surmise too many quickly become focused on developing skills that allow them to rinse people ROYALLY, than genuinely caring about sick animals (esp. when they've been through 100s of deaths and become hardened to it).

Addendum: £1.99 spent on some antihistamine and 2 (third of a) tablets given... and seen a marked improvement in his symptoms in just 24 hours!

Disgraceful approach and I totally endorse the other review I have just read!

Buyer beware...