"SCAM DO NOT GIVE THEM $$$"

Would have done zero but wouldn't let me.

DO NOT do business with this Co. They have had my $$ for a fridge hinge for well over half a year and nothing. Won't return emails or calls.

THIS IS A SCAM!!!!

"As others have said fraudulent company"

As others have said fraudulent company, charged for a part never shipped, no answer to dozens of emails or phone calls, don’t order here they will take your money but you’ll never receive the product or any response.

"Same old, same old"

I going to echo what many others have said. Ordered a new door for my Norcold refrigerator. Credit card was charged promptly but nothing else. Order was made Oct 17, 24. I’ve called 4 times emailed and tried to chat; no response at all. Got the bank working on a refund. How do these people stay in business?

"Because of all these reviews I read…"

Because of all these reviews I read after I purchased a door for my fridge, I have been proactive with my bank. Ordered 10/7 and not heard anything and not received the door. I disputed claim with my bank! Already bought new fridge since I couldn't wait too long! Don't even try with these people!

"I purchased 2 refrigerator door shelves…"

I purchased 2 refrigerator door shelves that said would fit our model. The shelves did not fit! I sent emails on 9/18, 9/23 and 10/2, requesting a return authorization (which has to be requested within 30 days) and then also called & left a voicemail on 10/1/24 but have received absolutely zero response! I’m upset!!!

"No communication and poor delivery "

Communication is not part of this company’s vocabulary. I ordered a part that was supposed to be 3-5 day UPS shipping. I am currently going on 13 days and nobody will answer their phone or return messages that are left to call me back.

"I ordered a left and right freezer door…"

I ordered a left and right freezer door spring assembly. I only recieved the right hand assembly. I revieved no response from them concerning this when I emailed and phoned.

"Terrible and unresponsive customer service. "

Terrible and unresponsive customer service. Ordered a Norcold fridge part on 06/29/24. Have been waiting two months to receive shipment information. I have sent two emails and a phone call requesting shipping status and have not received a reply.

"I still haven't received the fridge…"

I still haven't received the fridge shelf clips. It's been many weeks.

"SCAM!! Do not order anything!"

I ordered and paid for parts over 2 weeks agoy, with a ship promise of 3-5 days. I've received nothing, and they won't answer or return my phone messages or emails. Big online scam!